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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
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    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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Father Passed away recently - Funeral costs & current, savings A/C & Bcard debt - What comes out 1st?


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Hi Guys and Girls.

 

It's been a few years since I've posted on here. 

 

In February this year unfortunately my father passed away. 

Im in the process of sorting out his financial affairs, having notified Barclays of his death his accounts are all stopped.

 

He has a savings account,

a current account and

two barlaycards.

One credit card with a balance of approx £6000 one with a balance of £750 my mother is also a card holder on this account.

 

He has Approximately £8000 in his savings account.

On speaking with Barclays their immediate responce has been that the debit balances are to be cleared from his savings and current accounts.

Any surplus money can be paid to the funeral directors on reciept of their invoice and any money left will be forwarded to my Mother.

 

In the short term I have forwarded the funeral directors invoice, a death certificate and am still awaiting Barclays to contact me again. 

 

My question is (and yes I appreciate its a little unethical)

but if I sent  a CCA request as proof that my father had indeed signed an agreement (if they can obviously find it after 30 + years) that would confirm that indeed what they are saying will happen.

If the can't then the minefield could be opened that they aren't entitled to deduct monies from one account to pay a debit balance in another?

 

Any thoughts or pointing in the right direction of approach would be appreciated.

 

Cheers

 

PJ

 

 

 

 

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regardless to if/if not they can produce age old agreements, which I doubt they can anyway, I don't think there is anyway to stop them.

 

this is always a very big pitfall of keeping any money/income anyone has, inc yourself, in accounts with a bank you have debts with.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Unfortunately, My Dad always "knew best".

Wouldn't talk about finances nor take advice.

I told him some years ago to transfer any balance onto a different lender. Obviously, he didin't :-(

 

The difficulty here is there are terms and conditions for both his current account and credit card accounts..

 

I thought it would be a hiding to nothing but thought I'd ask the question.

 

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I'm not sure on this and would need to check more thoroughly to make certain , but ........

 

Isn't the credit card balance an unsecured debt, meaning the funeral cost would take priority and have to be paid from the £8K  bank balance.

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the funeral costs must come 1st yes , that's the way my 2 were then the rest got swallowed, but I got a good portion of it back from Barclays because of unlawful charges across accounts in joint parents name and individual A/C's

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I've been told that by someone however, the lady I spoke to at Barclays basically said it's the other way around.. Communication with Barclays is slow at the moment due to staffing levels and people trying to get through on the phone re' other issues.. 

 

As an absolute minimum I'd expect the funeral costs to come out of my late father's estate then what money is left pay the C card debts. As yes as you say they are and unsecured debt.

 

I'll update as I learn more directly from Barclays over the coming weeks.. 

 

 

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  • dx100uk changed the title to Father Passed away recently - Funeral costs & current, savings A/C & Bcard debt - What comes out 1st?

I've updated your title to better reflect the issue.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi PJ,

 

Don't rely on Barclays to tell you the truth about this. They tend to look after their own interests !!

 

Once you're sure of your rights, put your position to the bank in writing. Do not rely on phone calls.

 

 

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I agree with the guys, funeral expenses first. This is a website I used when I was dealing with probate for my mother and my OH found it useful too. If you scroll down a bit, there's a list of priorities in order. Barclays can't change that.

 

https://www.bereavementadvice.org/topics/probate-and-legal/insolvent-

estates/

 

And another one from the government's Money Advice Service, scroll dow to Step 3.

 

https://www.moneyadviceservice.org.uk/en/articles/dealing-with-the-debts-of-someone-who-has-died

 

HB

Illegitimi non carborundum

 

 

 

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Thanks HB 

 

Having read this bit from your first link.. 

 

"WARNING: If an organisation such as a bank has multiple assets, e.g. a current account, a savings account, a credit card and a loan, they can legally put all those accounts together to discover if there is an overall positive or negative balance. Therefore it will probably not be possible to use money from a savings acount with money in it to pay for a funeral, if there is an overall debt to the bank."

 

Based on that I'd say that Barclays will lump it all together. Find a positive balance of approx £1500 and send that as part payment of the funeral invoice. 

 

However, that would depend if priority is given to paying the funeral costs first.. Then they put the account balances together to calculate what's left positive or negative, in this case it would be negative as the funeral cost was approx £4350.

 

Based on the above warning Barclays will ensure they're paid back first 🙄

 

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I'm awaiting a letter from them setting out the position.. I attempted to phone them on Thursday last week as they had written to my mother detailing the credit card details and said they hadn't received a death cert, which were certain we sent. Anyway it was a recorded message due to covid 19 etc the call waiting time was an hour. So I hung up. 

 

As above though, it's wise to communicate in writing. I'm expecting something to land on the mat any day now. See what they say. 

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I suggest you write to the bank rather than wait for them to contact you.

 

Take the initiative - you really have nothing to lose.

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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The OP has already written to the bank.

 

However, don't let things drag on.  In a similar situation I had appalling service from a bank (all to do with their cost cutting and centralising services).  If they don't reply within a reasonable time keep pushing them.

We could do with some help from you.

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Correct I have.. 

 

Covid 19 has put normal response times under pressure. Even the post office is only delivering mail every other day.. Had no mail since last Friday

 

Hence I'm expecting something today.. 

 

The reason for my original post was I doubt a letter mearly saying," please friendly and nice bank pay the funeral costs first and whistle for any remaining debt balance" would achieve the desired affect. So I asked if anyone new if any rules, acts or the like that would force them to if they didn't....

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Is the £8,000 in his savings account his only asset?

 

If not then I don't think you can insist that the Funeral costs have priority for payment from the funds held by Barclays. Funeral costs are a priority debt for payment from the Estate as a whole. Not from a specific bank account. I'd think if there are assets in the Estate outside Barclays will say use those.

Edited by Ethel Street
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The priority of funeral expenses applies only

 

(a) if the Estate is insolvent, and

(b) from the total net assets of the Estate, not from one part of the assets.

 

As a matter of interest has the Funeral Director's bill been paid yet? Who by?

Edited by Ethel Street
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This is the minefield I suspect. Credit cards are unsecured debts and the debtor has died. So there is no one to chase for the money.. The biggest asset (the house) my mother lives in. I doubt a CCard company would persue attempting to secure a charge on the house through the courts. He has two other credit cards and one has been written off immediately (I have written confirmation of that) the other basically said if there's some money (cash in the bank) we'll have some, if there isn't please confirm that and that's the end of the matter.. 

 

 "assets" are referred to as cash in the bank when I spoke with them all advising of my father's death.. 

 

Post been and nowt from Barclays today. I've paid £2400 deposit on the funeral cost. With the  balance due in about 10 days.. 

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"Assets" does not mean only cash in the bank. "Assets" is everything the deceased owned including land and property.

 

Is there a Will and are you the Executor? If so it is not correct that there is no-one to chase for the money. The Executor is legally liable for settling the debts of the deceased from their Estate and if the Executor fails to act in accordance with their legal duties they can be pursued personally. Whether a bank would bother to that for a debt of this size in practice is another matter.

 

Why do you think a CCard co wouldn't attempt to secure a charge on the house?

 

Sounds like you will end up paying the balance of the Funeral Director's invoice yourself, as well as the Deposit, so an issue for you is how you get that repaid from the Estate?

Edited by Ethel Street
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Yes I know assets is everything owned by the deceased.. 

 

On speaking with the ccard companies so far.. They have specifically said "cash in the bank" 

 

As you've just stated its probably not top of their list to chase for it..  

 

If it was half a million quid owed they probably would.. 

 

Yes he had a will and no I'm not the Executor.. Mearly attempting to investigate what is correct and proper for a bank to do in the circumstances I've outlined above 👍

 

 

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