Do it with a Formal letter of Complaint, as they had no business copying anyone else into any email, also indicate all correspondence now by Mail, Save the emails and the addresses it was copied to as they will be part of any ICO complaint Looks like a GDPR breach, other Team members will be along soon with further advice.
Okay.....you need to amend that statement of truth...keep it simply and not refer to contempt of court.
Also you need to include the following in your conclusion along with that they are in default of your request and more importantly It also states the agreement has been varied...hence section 82 (1) CCA1974....cant use a reconstituted version for enforcement if varied.
My son lives with me and he is on the electoral roll. My ex moved out 2 years ago and I doubt if she is still on the roll. The account is in my name only and the other email addresses have never been supplied to Octopus.
The account is in my name only and I cannot see how they got the other email addresses. I would prefer to keep any correspondence with Octopus in writing so that there is a clear record of any discussion, but if I reply to the mail, do I just pose these questions and ask where they got the info (have they hacked me) and why have they copied in other people who are not on the account or is there a set form I need to use?
Hi welcome to CAG, just a couple of questions so the Team can get a bit more background and explore options with you.
Are those other people copied on the Register of Electors at and are living at your address?
Is the bill solely in your name only?
Bit naughty if they have involved third parties, and that would be breach of GDPR, same as if a bailiff knocked and gave full details of a third party debt to you.
Might be worth contacting the ICO and asking them, I would ask Octopus what they are doing, if by phone record the call. You could tell them that you consider it a GDPR breach and you will be reporting them. to ICO.
Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
I was in Sainsbury’s today and did scan and shop.
I arrived in after a busy day at work and immediately got distracted by the clothes.
I put a few things in my trolley and then did a shop.
I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
I did and they took me upstairs.
I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
I offered to pay for the goods but the manager said it was too late.
He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
The cost of the items was about £40.
I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
I feel terrible. I have to declare this to my employer and NMC.
They kept me in a room on my own with 4 staff and have banned me from all stores.
The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
I’m so stressed,
can u appeal this or should I just accept it?