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    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi again all, below is another email they sent me, I just don't want to get in trouble or things to get worse with this crowd but I am taking your advice here. Anyway advice would be appreciated.   I am contacting you again after having tried to contact you both by email on 03/04/2024 and 10/04/2024, and by telephone on 10/04/2024 and 17/04/2024 to discuss the matter in relation to the regularization of the SOLIDWORKS case against xxx our company.   This is an urgent legal matter. Please contact me at your earliest convenience - +44 2921 920 296.    If we do not recieve a response before 24/04/2024, we will assume that you are not willing to settle this dispute amicably. The case will then be referred back to our client with whom, ultimately, the final decision lies on the enforcement of their intellectual property rights.    Yours sincerel y, Rhys
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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New style JSA query


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Hello

I know because of current situation things may take bit longer should I have had response now about my New Style JSA claim. ?

I started it 6 March. If I am entitled to it my next sign on would have been 27 March and I know these are now cancelled but as I had sign on a Friday does payment still fall on a Wednsday like the old system?

I have had no letter since 9 March and not informed if entitled to it I know patient now because of backlogs and the present situation but was not sure how long takes on average to process I assume two weeks as in a normal situaiton

Thanks

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Many organisations still working including DWP, are receiving record numbers of applications and enquiries, but with much fewer staff. 

 

I would strongly advise people not to add to the delays by chasing them. Let them have time to process the applications. 

 

No signing on will be necessary as DWP have suspended such appointments. The payments will be done automatically, but may be delayed.  And yes, I believe payment date should be same as before, as it is based on NI number.

 

 

We could do with some help from you.

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Sorry unclebulgaria67

 

All new to me

 

  • Signed on for this 6 March
  • Had interview 9 March
  • Letter sent 26 March got told entitled to it
  • Understand 7 Day wait
  • Does that mean I'd get first payment 3 April or 11 April would rest March be included minus 7 days
  • Then payment 11 April and 30 April respectively
  • My signon usually Fridays would have been 27 March

 

Thanks

Edited by AndrewHearne2008
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Have you checked your Bank for first payment ?

 

If the 7 day wait applies ( think DWP have removed this since but maybe after you applied).

 

First payment 26th or 27th March and then every 2 weeks after that ?

We could do with some help from you.

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Now this is sorted Turn2Us is saying 322 a month are they right?

 

Second question is in normal circumsances I would have signed on 27 March normally a Friday, so I assume next payment I would be expecting to receive 15 April as would be the 10th April and then the 29th is that right?

Edited by AndrewHearne2008
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Turn2Us will have given you correct information.

 

As explained, you would have waited 3 weeks for first payment from application date, which includes 7 days wait.  Then it should be every fortnight after that.

 

Best thing for you to do, because this is troubling you in not knowing how to budget, is to wait for the payment arrangement to settle down. You will become familiar with when DWP pay you.

 

It is a shame some DWP documents are not totally clear on payment dates.

We could do with some help from you.

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  • 2 weeks later...

All correct Andrew from what you have said.

 

£156.65 is 15 days worth of benefit from 13/3/20 to 27/3/20 ( first 7 days from 6/3/20 are not paid)

 

£146.20 is for 14 days from 28/3/20 to  10/4/20

 

Benefit rates are increasing, so your next payment should be higher at £74.35 per week.  So your payment you receive on or around 29/4/20 should be £148.80.

 

The way they do it, is the end of your 2 week review period, should be on a Friday, if i am correct and therefore the very first payment you receive is adjusted to enable this.

 

We could do with some help from you.

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Next payment at end of April should be increased as advised.  New style JSA claims only last for 6 months, so your claim will end in September.  

We could do with some help from you.

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Andrew.... I am glad it's not just me and my husband who are confused with all of this.

 

He got made redundant on 19th March and I worked part time in a pub so none of us are at work at the moment so we applied for universal credit as we have a daughter.

 

Someone on here advised that JSA (new style) might be an idea as its every fortnight even though it's deducted from the UC.

 

He claimed the JSA on 26th March. We had a text to say someone would ring within 2 weeks.

Nobody rang, no letter has come and we've heard nothing at all, which is understandable in the circumstances at the moment. 

 

However, this morning we have had a payment of just over £126 go into the bank from JSA so obviously it's been processed

 

but we have nothing from them to say what he needs to do with regard to job searching, signing on etc so we were baffled.

 

Glad we came across your post as it has helped a little with the confusion.

All the best and hope you get sorted.

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I guess as you're saying not surprising somebody not been in touch but glad you have got it and it helped

 

looks like I am sorted just worried after September with this all going on my other options only UC and not going to get as over £16K in savings

 

just over and want to protect for a house deposit and so forth just being in position no other except my Pip and do not want to use half that to support parents as that was not what Pip  was for it

 

was for my hearing aids given the expense of them.

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Reply to Jacko251

 

Remember that DWP have received up to 10 times the number of claims, they would normally have received at this time of year.

 

The numbers are incredible.   1,400,000 new Universal Credit claims since middle of March 2020.

 

Also large numbers of new New Style JSA and ESA claims.

 

And DWP are managing this with less staff available, due to the current issues we face.

 

Coronavirus has caused DWP to relax many of the normal processes and they are prioritising, just making the payments that are due.  The payment you have received is not for a 2 week period and is just what is due, before the claim settles into a normal pattern of paying  the full amount for a 2 week period.  I believe the end of the usual two week assessment period is based on the letters at the front of the National Insurance number.  This was designed to spread out the Job Centre appointments, but at the moment, no Job Centre appointments are required.

 

You will get a letter from DWP regarding the JSA, but they quite often arrive after the payment has been received.

We could do with some help from you.

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