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Another Hermes delivery "disappeared" - Coronavirus: What’s behind the great toilet roll grab?

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"I didn't want to overbuy as I didn't want to be a part of the problem. So I placed an online order on Amazon for 30 rolls for £18 - I thought that would definitely cover her for three months."

Josh, a 25-year-old carer from Nottingham, is one of the many UK shoppers who have been trying to get their hands on a highly sought-after commodity: toilet paper.

He looks after his mum, a disabled cancer patient, and has been trying to make sure that she has enough supplies to last for 12 weeks - the amount of time people most at risk of coronavirus have been told to stay at home.

But Josh's delivery never came. He says it was listed as out for delivery by Hermes on several different days, but eventually it just disappeared from the portal. Josh believes it was stolen.

 

https://www.bbc.com/news/business-52040532

 

Although I'm sure that most Hermes customers get a satisfactory service, it is quite interesting that the majority of complaints that we get on this forum about missing deliveries tend to be involving Hermes.

 


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