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I received a letter from BT informing me my contract had ended, so I switched to plusnet. BT have since written to me requesting an exit fee of £300* 

 

How can I go about contesting this? 

 

*This is an estimate

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Hi and Welcome to CAG

 

Have you retained the letter from BT advising your contract had ended and what else did it advise should you decide to switch ?

 

Andy


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Also could you post both letters up here in PDF format please – scanned not images


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