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Arfur Bittah v First Direct


Arfur Bittah
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I received the statements about a month ago and have now sent off the first letter claiming just over £1000 .Received letter back on 15th November stating they will reply within 10 working days.Have a second letter ready awaiting expected negative reply

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Received the following letter this morning in relation to my claim for £1105.

 

"In circumstances where you have authorised a payment that would,if met by us,lead to your account going overdrawn or to exceed an agreed overdraft limit,we have to consider weather to make this payment.A fee is payable for this service provided by the bank,details of which are clearly set out in our published tariff.The circumstances in which the fee will apply are clearly set out in our Account terms and conditions,a copy of which was provided to you when you opened your account.We are confident of our position and believe that if your claim for a refund proceeded to Court,we would successfully resist any legal challenge in relation to these fees.

First Direct, is however mindful of the management time and irrecoverable legal costs we may incur in relation to such a claim.For those commercial reasons alone,and without admission of liability whatsoever,First Direct is prepared to make a payment to you in the sum of £940 in full and final settlement which I believe to be a fair and reasonable offer.""

 

This letter is headed WITHOUT PREJUDICE

 

Do you think I should accept this offer,or go for the whole amount of £1105.I think they have realised that as most of these charges were in 2001 and 2004 there will be around £300 in Interest charges

 

I seem to be stuck between the devil and the deep blue sea now!!!

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