I shall send an email now thank you I’ve looked into the other benefits etc universal credit is paid in arrears as this month my partner earned £1600 on 9th but in June will only get £900 pcm till September we won’t see any help till July.
thank you for your help
Making assumptions tends to lead to future disappointments.
The school should have given you information about the terms and conditions of the booking, as well as the Insurance they were arranging.
If the school did not provide this information or even tell you how to obtain it, then I think you have a valid complaint about how the school organised this trip.
Suggest that you contact them for the information you are missing and ask them to find out from the Insurers when they expect to be able to settle the claims..
As you will be waiting weeks, you may wish to look into what help you can obtain. e.g. Benefits, local council help, Government employment help schemes, your employers.