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    • Sorry what are ATOS...I'm wondering what benefits I am entitled to due to this situation. Thanks.
    • We have now received the Judgement and sent it to the High court enforcement officers, it looks as though he got a copy of the judgement and sent the letter out above, we have also reported them to their Party for Harassment as they sent someone to our house demanding payment and a letter typed up as above.   We now await the enforcement and we understand they will try and get it set aside, so we do not know how they will manage this as we have waited for the refund since November 2019 and all they have done is threaten more action for their failures, its unbelievable.   All advice appreciated as always
    • Hi @dx100uk   good news and thanks so so so so much for your advice before - I referenced what you said and had this back from the Enforcement Officer:    “I’ve discussed your enquiry with my colleague and we are of the opinion that the actual signage would require advertisement consent (a search of our records shows that no permission has been granted and there are no outstanding applications), however we believe that the camera itself would benefit from permitted development rights.   I hope this information is helpful, and should you require anything else, please do not hesitate to contact me directly.”   frustrating that I didn’t do this before I put in my defence but I’ll include in the WS! 
    • Hi all    need some advice please    a few month ago our fan oven door outside glass broke while no one was home. The cooker was a HUD61PS duel fuel model.  hotpoint agreed to repair free of charge and ended up picking the old cooker up and changing it for what we were told was a ‘like for like’ exchange. I specifically asked if there were any changes to the newer build and was told no just built newer.    on using the cooker we noticed that the fan in the fan oven turns off once the oven reaches temperature. So the fan oven is only a part time fan oven ! Hotpoint tell me this is to make the energy rating better.  Yet food has to be cooked for longer at a higher temperature to ensure it is cooked fully !!!  e.g potato waffles - 12/15 mins usually at 200° this oven they take at least 20 mins at 220° and still usually come out soggy !  a pie only come out half browned - keep in mind it’s meant to be a fan oven !    hotpoint are saying they will send an engineer out to see if it’s operating as intended .... but my argument is. It’s not the same oven we had or want ! We would never buy a fan oven that functioned like this.  Or we can have a full refund for £389 which is curry’s current selling price .....  no chance finding a decent oven for that price.      can we make hotpoint out us back in the position we was in prior e.g. with a cooker with a fan oven that works fully as a fan oven ? 
    • As I have said, we will work out the letter when you have all of the information that we need. By and large it will give them an opportunity to comment on the reports and the quotes that you have obtained. It will invite them to carry out their own inspection. It will invite them to undertake to pay the money which has been quoted for the remedial work and it will tell them that you will be bringing a legal action if this doesn't happen. Will sort out the details. Of course we are heading towards legal action here. It's pretty simple – but you will have to do be prepared to go ahead with your threat. I'm not into this 18 month gameplaying that you seem to be into. Once we make the threat – then we move on it. In other words at some point we give them 14 days notice of legal proceedings and on day 15 you issue the papers. If you are prepared to do this then I'm not sure what we can do
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MissTS91

How do I regain access to my computer?

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My son fell for the age -old [problem] of BT ringing to say issue with the computer and they remotely took over our computer and have locked us out of it.

 

They asked for money and he told them he was only 13 and had none.

I was out at the time, otherwise I wouldnt have allowed him to do this.

 

The home PC has all of our family photos on and his older sisters coursework on.

I need to get it unlocked.

 

How can I do this?

Ive looked up the [problematic] number on this site  

but it seems other people knew it was a [problem], so there is no advise on how to unlock it.

 

Im not that great with computers, can anyone help please?

If I take it to PC world would they be able to do it maybe?

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Are your images simply kept on the computer – or do they happen to be kept also on the cloud using something such as One Drive?

I suppose that your computer only has a single disk drive on it.

I doubt very much that PC World will be able to do it – if it is at all possible – and am afraid that one of the first things they may do is to wipe your disc. That way you will lose everything.

 

Also, please could you tell us the message that you get when you start up the computer. I'm wondering whether they have simply lock the computer or whether they have scrambled all the data

 

Did you take the photographs with a telephone? And if so is it possible that your photos on the computer are simply there because they synchronise with those on your phone? Have you checked to see if the photos are still on your phone?


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easily undone. and free I can do it for you.

 

can you post up a screenshot photo of what you are seeing that prevents you from accessing the PC

use PDF only please

read upload

 

dx

 

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please don't hit Quote...just type we know what we said earlier..

 

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That damned  permit remote access flag should always be disabled especially in Windoze,


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Syskey'd probs DX... 

Probs used either Tamviewer / Logmein / Anydesk

 

For the OP - Warning signs - Please watch these vids...

 

https://www.youtube.com/channel/UC0uJKUXiU5T41Fzawy5H6mw

 

https://www.youtube.com/channel/UCm22FAXZMw1BaWeFszZxUKw


 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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most likely that


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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