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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Coronavirus guidance


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HB, the advice for people in their homes and for healthcare workers will be quite different.

 

Homes: handwashing, “cough Hygiene” (and “sneeze hygiene”), and limit contacts with the unwell. Likely people will want to use masks, but ordinary surgical masks won’t do much against small droplets, only larger droplets / secretions.

FFP3 masks offer protection but are more appropriate to the healthcare setting (See below for why)

 

healthcare : expect use of PPE.

Faceshields or goggles, to prevent secretion splashed to the eyes.

Water impervious aprons to protect clothing (to avoid later transfer from clothes to self)
FFP3 masks (the difference being that in the healthcare setting FFP3 users should be ‘fit tested’ so know how to get the mask fitted to them as an individual, and know how to get the mask on and off without contaminating their hands). Gloves will feature, not instead of hand washing, but for getting the FFP3 masks on and off safely, prior to hand washing on mask removal.

(During the SARS episode in Toronto there was a shortage of FFP3 masks. People would re-use masks as there weren’t enough for a fresh one every time. Hence the need to protect oneself on putting on the mask, too.

if there is a similar outbreak of 2019-nCoV, the same limited supplies can be expected.)

 

Hope this helps.

I’m not going to get into protracted argument or discussion here, take this info if you wish, don’t if you don’t want to.

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There are also these links:

 

Wuhan coronavirus: Health Secretary's statement to Parliament:

https://www.gov.uk/government/speeches/wuhan-coronavirus-health-secretarys-statement-to-parliament

 

Wuhan novel coronavirus: information for the public:

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

 

Wuhan novel coronavirus: what you need to know:

https://publichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/

 

(note in the UK it is classed as Wuhan Novel Coronavirus) 

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Assisted departure from Wuhan

 

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If you are a British national in Hubei Province, please call our 24/7 number +86 (0) 10 8529 6600 or (+44) (0)207 008 1500 to register your desire to leave before 29th Jan 11am. 

 

READ MORE HEREhttps://www.gov.uk/government/news/assisted-departure-from-wuhan

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Coronavirus public information campaign launched across the UK

 

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A UK-wide public information campaign has been launched to advise the public on how to slow the spread of coronavirus and reduce the impact on NHS services.

 

The government-funded campaign will include public health advice on how people can protect themselves from infection.

 

Similar to the ‘Catch it, Bin it, Kill it’ campaign used for flu and norovirus, it will promote important hygiene practices, such as regularly washing hands and always sneezing into a tissue, to stem the spread of viruses.

 

HM Government and NHS-branded information will appear in radio and print media, as well as social media.

 

READ MORE HEREhttps://www.gov.uk/government/news/coronavirus-public-information-campaign-launched-across-the-uk

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“Catch it, Bin it, Kill it” is a previously used Public Heath message (used for ‘flu’ and ‘winter respiratory viruses’)

 

It is a (clear & simple) way to get the message across for “cough hygiene” and “sneeze hygiene”.

 

For sake of clarity, the fact it has been used before isn’t a criticism. It is clear, it is ‘catchy’ and delivers useful, practical advice, that is useful for all the respiratory viruses (in varying levels of success, but still useful for all!).

 

’Flu notifications continue to fall.

https://www.gov.uk/government/publications/weekly-national-flu-reports-2019-to-2020-season/national-flu-report-summary-30-january-2020-week-5

 

I can only hope that the combination of the campaign to “seek and prevent” 2019-nCoV, the reducing levels of ‘flu, and the “Catch it, Bin it, Kill it” campaign work against both ‘flu and 2019-nCoV.

 

(A case of co-infection with both fluA and 2019-nCoV remains unlikely, fortunately, if levels of the first are decreasing and of the latter remain low* : another good reason to use a simple effective message against both).
 

* low = close to non-existent in the UK. 2 confirmed cases and no documented person to person transmission, so far.

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Coronavirus: Health Secretary's statement to Parliament

 

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The Secretary of State for Health and Social Care Matt Hancock updated Parliament on the government's response to coronavirus.

 

Madam Deputy Speaker, with permission, I would like to update the House on the response to the Wuhan coronavirus.

 

I have laid an instrument before the House to confirm the power we have taken to isolate those at risk of spreading the virus, and if necessary to keep them isolated, as part of our belt and braces approach to protecting the public.

 

The powers are proportionate and will help us slow down transmission of the virus and make it easier for NHS and public heath staff to do their jobs.

 

The clinical advice about the risk to the public has not changed and remains moderate.

 

As of today, 8 people in England have tested positive for coronavirus.

 

READ MORE HEREhttps://www.gov.uk/government/speeches/coronavirus-health-secretarys-statement-to-parliament

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