I'd say give them seven days and if you don't hear anything then send them a letter or email telling them that despite their apparent investigation you still heard nothing, what's going on. Seven days after that send the letter of claim giving them 14 days you will sue them and without any further notice. In the intervening period make sure that you've accessed money claim online and open account and prepared your claim.
However – I seem to have read somewhere, maybe on this website that MCOL has suspended activities for the moment. I suggest that you check this out now. Go to money claim – open an account and see what the messages are
Husband lost his job on the 19th of this month and I work part time in a pub (currently waiting for this 80% wage to kick in) so will get around £100 per week for my wages.
We have one child and have now applied for universal credit.
We could not apply for housing costs/benefit whatever it is called because we live with my mother in her house. She is 72 and on pension.
So....as we were paying my mum £500 per month to live in the house and towards the household bills, we will no longer be able to do this and it will put a massive strain on her finances.
We can not claim any help towards this because it is not an official tenancy or anything so what my question is...
If they say that we can expect to live rent free and take advantage of my mum, can she then claim as we are three dependants?
Or possibly at the very least, get some kind of reduction in council tax or something as we will be classed as a family on low income and on benefits, all residing at her house and paying nothing.
It is quite confusing and something we are not familiar with as we have always worked and not been in this situation before.
Thank you for any advice.
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