have a good read of Anniebattlemum's thread and use what you can from there.
As for adjourned case, you can still send in more evidence but try to give a week's notice of possible.
Throw in the kitchen sink
I would send the original letter and dont try and justify anything about post, deemed service etc as it will justcreate more trouble than it is worth.
showing you are relaxed about the whole thing may cause them to put a stop loss on thie.
To help with that send a copy to the client, UKCPM so they know that whatever Will and John tell them there is no such thing as an easy killa nd their solicitors may have just ceated more trouble than they have solved
@BritanniaLtd Coronavirus: Britannia Hotel made staff homeless in 'admin error'. Read more at https://www.consumeractiongroup.co.uk/topic/420603-britannialtd-coronavirus-britannia-hotel-made-staff-homeless-in-admin-error/
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