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    • My son in law sent me this ....after some advice    our Internet got turned off today (19th January) I rang up and said hi can I make a payment and find out why it hasn't been taken out of my bank,   he said are you aware you haven't made a payment since February 2019. I said no that can't be right,   I upgraded my package just over a month ago and they never said a word about owing money and just let me upgrade, I haven't received any letter or indication that I owed any money let alone a years worth of bills!   I asked why no one had let me know sooner he said we're not obliged to tell you that but said I had a valid point,   I asked if there's a way we can sort this out he said best he can do is give me a good will gesture and take 1 month off,   I said I wasn't happy with that and we could pay half the amount owed now £380 and they would match the other £380 and wipe it off as long as I don't miss a payment for the next 6 months,   I accepted this offer even though I'm still unhappy purely because I need the Internet as self employed.    They had cancelled the DD back in Feb, I seriously had no communication from them and even upgraded a month ago.   They wanted nearly £800 
    • so we don't shoot ourselves in the foot can you place up your complaint letter please one pdf only.
    • posts moved to your own thread  please try and ask Q's here only.   only court bailiffs can seize cars from private property.
    • But they can't take it from your drive? Nor move another car that would be blocking the car in question in?   And would it need to be a paper stamped copy of the bos?   The guy that called at my house only had a tablet 🤣 he left before I even had a chance to ask for the bos 🤣
    • you mean getting had blind...thats all DCA's ever do on anything ...they are totally powerless on any type of debt ...end of.   they can goto court and get a ccj on a debt, but that does not make them bailiffs and that getting of a CCJ is use of no special magical powers..you or i can goto court and raise a claim if we believe someone owes us money..they are no different to us the std joe public.   with regard to repo/lifting cars, it doesn't have to be a DCA.. there is only one condition that protects you - that being the car is under an HP Agreement and you have paid more than 1/3rd so thus is deemed protected good, - they CAN take it from the public highway as long as they have a copy of the Default Notice and (where necessary) the Bill of sale.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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It isn't realistic to lock all those with underlying conditions and over 70s in their homes for the rest of the year   It would have to be properly organised. We have various family members

I’m currently on day 9 of mild symptoms  Starting about 5 days after My daughter had symptoms and subsequently tested positive.  she’s well over it now.   From my point of view I’ve had far W

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Yes which is why they were  kicking off at Well'ard ( Well'ard being Drakeford  thinks he is so hard doing stuff before Johnson & Sturgeon.  Well'ard was Ricky Butcher's dog in Eastenders)for his one size fits all lockdown

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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"an earlier phase of the OptiGene testing – which was supposed to involve all 250,000 residents of Salford, Greater Manchester, being tested regularly – was quietly scaled back after it struggled to even test 250 Salfordians a day. After the pilot was paused, the government said it would now be smaller in scale and focused on “high-risk environments and groups”."

 

So smaller in scale than the failed first test which failed to achieve its target of just 250 tests a day  ..

 

Where are they re-implementing it? A local happy shopper?

 

Just a point - the Telegraph is challenging these johnson/handcock false claims better than the Guardian

Edited by tobyjugg2

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

Exactly the same benefits and no one is threatening our place in the single market - Vote Leave

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris 'The Liar' Johnsons word is not worth the paper its written on

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The Torygraph seem to be turning on their boy Boris somewhat.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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"When he announced the mass testing plan in September, Johnson conceded it was hugely ambitious but predicted the system could be “widespread” by spring"

 

so testing 250,000 people at the rate of 250 a day for a wider roll-out in 6 months or so was 'ambitious' eh?

Well I suppose it clearly was - as it failed miserably.

.. and £500 million pounds was it? ... to fail to collect and test just 250 spit samples a day? .. from a single geographic location

 

and the guardian has a nice big graphic center piece in the article promoting handcocks utter cobblers 300,000 tests a day ...

while questioning nothing?

thought I was watching the BBC

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

Exactly the same benefits and no one is threatening our place in the single market - Vote Leave

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris 'The Liar' Johnsons word is not worth the paper its written on

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Ah, this is where they have been redirected - to allow people who can still afford it to travel abroad .. especially Hong Kong

- a clear priority for the health and safety of the British Public and their children.

 

https://uk.reuters.com/article/uk-health-coronavirus-britain-heathrow/outbound-covid-testing-launched-at-heathrow-to-unlock-routes-idUKKBN2751I4

 

Do note its outward bound testing ...

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"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

Exactly the same benefits and no one is threatening our place in the single market - Vote Leave

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris 'The Liar' Johnsons word is not worth the paper its written on

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It's not going well at Serco/Sitel Test and Trace. They're using untrained staff to do clinical assessments of people who have tested positive because they don't have enough staff. They seem to have learned nothing since the first wave.

 

https://www.independent.co.uk/news/health/coronavirus-test-and-trace-serco-untrained-tracing-b1204648.html

Illegitimi non carborundum

 

 

 

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Test & Trace is a complete disaster, about time the plug was pulled and local Authorities Public health departments funded to do the job anything where data Loss Dido is involved turns sour.

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We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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So anecdote, my wife and daughter's Covid test posted Monday 9 am, Results texted 10pm Wednesday night, Wife negative, Daughter is positive.

We immediately emailed the school despite it being half term here, as her symptoms appeared last Thursday. Head Teacher called us  Public Health Wiltshire informed, email sent out telling her year to self isolate.

 

All pretty efficient, while patient zero is on the phone to all her mates giggling about her loss of smell. 

 

As an aside covid for a 14 year old, was a mild fever for a few hours, and a sore throat. Then back to normal minus a sense of smell. She's now probably been infectious for 8 days, nobody else has had symptoms ' yet'

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fingers crossed London, hope all is OK

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Thanks for that.  Lot's of paranoid temperature checking going on here today.

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Meanwhile Drakeford gone into full control freak mode,  on Wales Firebreak banning sales of all non essential goods whatever he means by that

 

https://www.dailypost.co.uk/news/north-wales-news/fire-break-ban-supermarkets-like-19141351

 

Can't see how he can ban online sales but he will try.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Vahghan Gething given a roasting by Kay burley over whether a hairdryer is essential.  It gets worse in Wales

 

https://www.dailymail.co.uk/news/article-8871385/Welsh-ministers-flounder-try-defend-new-shopping-rules.html

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I must say it's all been pretty good and joined together. They even sent a test for my wife as she has medication that she must stop if Covid positive. , which she fortunately wasn't.

 

This disease is incredibly dangerous because of it's unpredictability. We ate at the same table, 3 days in a row, sat together as a family, I drove my daughter around for 3 hours in the day before she had symptoms, and was handing me chewing gums from the pack, at the time she was most infectious, yet 9 days later none of us or her close contacts have displayed any symptoms, (apart from my slightly suspicious sore throat).

 

Then at the other extreme there re super spreader events leading to numerous hospitalisations.  It makes no sense whatsoever!

 

 

 

 

 

 

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Its strange that one London,  the tinfoil hatters are doubting the accuracy of the tests, but it may be that individual susceptibility is a variable feast, as in one in a family gets something bad, the rest suffer little at all.  Just hope your missus stays well.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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19 hours ago, brassnecked said:

Meanwhile Drakeford gone into full control freak mode,  on Wales Firebreak banning sales of all non essential goods whatever he means by that

 

https://www.dailypost.co.uk/news/north-wales-news/fire-break-ban-supermarkets-like-19141351

 

Can't see how he can ban online sales but he will try.

 

Clothes while shopping not essential ...

 

Well it has got a bit chilly, but if its to help in controlling covid ... if not pneumonia ...

Edited by tobyjugg2
  • Like 1

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

Exactly the same benefits and no one is threatening our place in the single market - Vote Leave

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris 'The Liar' Johnsons word is not worth the paper its written on

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If your kettle dies you can't buy a new one for the Firebreak period either said Drakeford.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I was thinking that earlier, BN. Most of us need a kettle and at least a microwave and some gas or electric rings that work. And I don't know many ladies who could do without a hairdryer.

 

Are people meant to order online?

Illegitimi non carborundum

 

 

 

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15 minutes ago, honeybee13 said:

I was thinking that earlier, BN. Most of us need a kettle and at least a microwave and some gas or electric rings that work. And I don't know many ladies who could do without a hairdryer.

 

Are people meant to order online?

It's what most of us did before.  If a shop is allowed to open then limiting what we can purchase off the shelves is nothing to do with control of the virus.  They can hardly claim it's about public health that you aren't allowed the paint to redecorate room and keep yourself occupied but you can buy enough alcohol to have a party.

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7 hours ago, brassnecked said:

Vahghan Gething given a roasting by Kay burley over whether a hairdryer is essential.  It gets worse in Wales

 

https://www.dailymail.co.uk/news/article-8871385/Welsh-ministers-flounder-try-defend-new-shopping-rules.html

 

Kay Burley's as thick as they come. How she got a job as a news presenter, or in fact any job at all, I'll never quite understand.

Edited by cjcregg
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Unfortunately if all this Tier business fails to work, which suspect will be the case we will all be in much the same situation as Wales in a few weeks

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