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    • thank you. Under the Consumer Rights Act you are entitled to have a vehicle of satisfactory quality.   If a defect appears within the first 6 months of ownership which means that the car is not satisfactory then you are required to give the dealer a single opportunity to repair or else refund you.   So the question is what condition would a car of that make model, age and mileage and price be in.   I think the best way forward is to raise the issue with the dealer but also start to make your own researches as to whether the rust damage to this vehicle is beyond what would be expected of a vehicle of that character and in those circumstances.   When you have discovered. then come back here.   Additionally, you haven't told us the cost of the vehicle. that would be helpful to know because it will affect the quality of vehicle that you would reasonably expect.   Also I asked you the name of the dealer and you haven't told us. Are you trying to protect them?                
    • Thank you Slick132. I don't have in writing how long the actual works themselves would take but believe they said it was two weeks.   I spoke with CAB earlier today and they've said I can cancel this order as the company are already in breach of the terms, plus catching them out re the manufacturer's and the buildings regs she said to put in writing that I was cancelling and mention breach of consumer protection, unfair trading regulations and the fact that they are wilfully misleading me.   She said the credit card company will handle the refund as I hoped. I don't want them working for me in any way shape or form now.
    • Hi thanks for replying, The car was registered in 2009 ½, as I said a 59 plate. Mileage, when I got it it had circa 45K miles, it now has circa 72K miles. I have had it for 3 years almost to the month. I got it from a dealership in Loughborough, on the selling point that it was low mileage and was dealership serviced. Shortly after my return home to Southampton, I took it into my local dealership for a once over, part of which entailed one of their mechanics sitting with me while I drove around locally. I wanted them to take over looking after the car for me. Hope this helps?
    • just remember a DCA is NOT A BAILIFF and have ZERO   legal powers on any debt no matter what it's type.
    • Hi.   You've posted in the self-employment forum although as I understand it you can only be made redundant as an employee.   I've moved your thread to the Employment forum, people should be along to advise later.   HB
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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SERCO seem to be a default company that Government use to perform contact centre type tasks. So any department faced with a problem, say a sudden increase in incoming phone calls, which they cannot handle, because they are dealing with more immediate issues such as making payments to the public, may in the short term involve SERCO.

 

SERCO seem to employ a lot of security cleared, DBS checked, financial checked etc employees, so they seem to be equipped and ready to manage tasks on behalf of Government departments.

 

No idea just how much work SERCO does on behalf of Government, but I should imagine it makes up a sizeable chunk of their business.

 

Public Health departments may want to perform the work themselves, but given the number of employees required, the recruitment process involved, the hours of work 24/7 and just how quick they need to be set up to perform the work, I question whether they are better placed to do so.

 

I would always prefer public sector employees over outsourced contracts, but I can understand why Government uses companies such as SERCO. 

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It isn't realistic to lock all those with underlying conditions and over 70s in their homes for the rest of the year   It would have to be properly organised. We have various family members

With Schools usually breaking up for the Summer Holidays in July, I do not see the point of sending youngsters back before September.  Government might just have managed to improve on their safety pro

A Dalek enforcing strict quarantining on a neighbourhood. You can't get more British than this   https://tinyurl.com/uzox4hy

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2 hours ago, unclebulgaria67 said:

SERCO seem to be a default company that Government use to perform contact centre type tasks. So any department faced with a problem, say a sudden increase in incoming phone calls, which they cannot handle, because they are dealing with more immediate issues such as making payments to the public, may in the short term involve SERCO.

 

 

you would think that given that 'experience they would be better at it

You would also think that given the poor experience we always get from them, someone else would get the work

Why the populist problem with customs checks to cross the Irish sea to meet International agreements and Law

... when Johnson is happy to implement a Border + Visas to access a lorry park in Kent?

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris 'The Liar' Johnsons word is not worth the paper its written on

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If not serco it would have been G4S or capita, they don't  seem to look beyond those choices ever.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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That's what gets me, BN, unless these three companies have a monopoly between them.

 

At least two of them have been fined or had financial penalties for messing up, haven't they? And yet they still get the next job, possibly with no tendering in the current climate.

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Illegitimi non carborundum

 

 

 

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Not a fan of outsourcing in general, as I think control is lost.  And the companies used, can have problems meeting the standards required, as HB states above. 

 

But I can see why it is attractive, as then Government department or principal company does not have additional staff with pensions and all of the other costs.   If you needed say 200 staff to cover work that would last a year, it can make sense to outsource the work, depending on what is required.

 

 

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Same reason Councils like to use Agency workers at sharp end.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I'm not sure who uncovered this but it's yet another example of 'One rule for the plebs'. ..

 

They were going to quietly leave bars in Parliament open after 10pm because they're classed as workplace canteens, I read. Now they're supposed to be doing the same as the rest of the population and closing at 10.

 

https://www.theguardian.com/politics/2020/sep/28/parliament-bars-not-serve-alcohol-after-10pm-commons-confirms-covid

Illegitimi non carborundum

 

 

 

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it would seem NONE of the new rules applying to everyone else applies there

 

"As well as being free to remain open beyond 10pm, the new, stricter rules regarding wearing face coverings and customers checking in at venues will also not apply to parliamentary bars, according to a report in The Times."

 

So no tracing if one tests positive either..

Why the populist problem with customs checks to cross the Irish sea to meet International agreements and Law

... when Johnson is happy to implement a Border + Visas to access a lorry park in Kent?

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris 'The Liar' Johnsons word is not worth the paper its written on

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It goes on and on.

 

Did the bars staying open even hold water? This is in the article you linked to. My bolding.

The regulations announced by Boris Johnson last Thursday state that “workplace canteens may remain open where there is no practical alternative for staff at that workplace to obtain food”.

Illegitimi non carborundum

 

 

 

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even aside from the mixing in the tax payer subsidised bars they absolutely ALL SHOULD have the the covid app installed and running when they are in Parliament or anywhere ..

 

Its called setting an example ... whether they do or don't just defines whether its a good example or NOT

Edited by tobyjugg2
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Why the populist problem with customs checks to cross the Irish sea to meet International agreements and Law

... when Johnson is happy to implement a Border + Visas to access a lorry park in Kent?

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris 'The Liar' Johnsons word is not worth the paper its written on

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1 hour ago, honeybee13 said:

 

 

They were going to quietly leave bars in Parliament open after 10pm 

 

 

I can't read the piece, who are ''they''?

 

Also the bars have been closed since March apparently so how could they ''leave'' them open after 10pm?

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They would be the people in charge of the parliament buildings and catering facilities

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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25 minutes ago, honeybee13 said:

Sorry about the link. by 'they' I meant MPs or the Parliamentary authorities. I believe several of the bars or restaurants reopened over the last few months.

 

It was MPs who successfully argued they shouldn't open, how can that be ''them''?

 

So it's bars OR restaurants now then is it? Funny, you'd only mentioned bars before. 

 

Not sure when this was but all bars were closed in March  https://www.parliament.uk/site-information/foi/foi-and-eir/commons-foi-disclosures/catering-services-retail/closure-of-facilities-2020/

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Not sure when this was but all bars were closed in

 

Yes but then some of them reopened, as per the Guardian article I linked to. The rest of the information is in the link that TJ posted.

Illegitimi non carborundum

 

 

 

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13 minutes ago, honeybee13 said:

Not sure when this was but all bars were closed in

 

Yes but then some of them reopened, as per the Guardian article I linked to. The rest of the information is in the link that TJ posted.

 

I don't see his posts thanks to CAG's excellent ignore function.

 

So given MPs never wanted them open after 10pm, what's your 'plebs' beef? I don't get it.

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The Times, which isn't exactly anti-government, is saying that closing bars in parliament at 10pm is a climb down and it looks as if it was only done because the Times revealed it.

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Illegitimi non carborundum

 

 

 

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A climb down from what? It was wasn't the Government or MPs that exempted Parliamentary bars from the 10pm rule.

 

Let me ask again, who is your beef with exactly?

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Think I will ignore myself from this thread

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Apparently even Tory backbench MPs are going berserk about 'dogs law' edicts with no discussion,

like 'fines if music is higher than xx decibels as it might encourage people to dance' but live events (and presumably grouse shooting - unless they are issuing silencers)

I kid you not.

 

Handcock pulled up by the ex chief whip with Handock saying they have to move fast ... ... to limit the volume of music ... in case it encourages people to dance

Johnson and Handcock get crazier by the minute

 

Wonder if that was applied to the subsidised parliamentary bars?

What do we think?

a) Unlikely

b) Not a F****** chance

 

 

and shills claiming the rules are stable and reasonable  ...

Nothing 'stable about them at all

Bonkers

 

 

Edited by tobyjugg2

Why the populist problem with customs checks to cross the Irish sea to meet International agreements and Law

... when Johnson is happy to implement a Border + Visas to access a lorry park in Kent?

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris 'The Liar' Johnsons word is not worth the paper its written on

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Adding to the madness, its now being 'presented' (if you actually read the case) that testing children is a mistake, because testing and finding them positive and isolating them is affecting their schooling

 

.. So not how do we keep the kids and their families safe while continuing to educate them ...

.. just stop testing them and theres no 'excuse/reason' to isolate them and take them out of school

 

That has got to be the biggest pile of crap I've seen even amongst the Cowpat-fest 'justifications of johnson +handcocks rampant mismanagement.

 

Prof Russell Viner of UCL and Great Ormond Street children’s hospital

"“I think we have a coherent policy about testing in schools, but we are probably being overcautious and testing too many children,” said Viner. “It was the right thing to start with, but it has had some unintended consequences."

 

“The key thing about this research is that it supports keeping schools open. "

 

 "as a study shows they are about 40% less likely than adults to be infected."

 

So they are 40% less likely to get it in the same situations.

WELL Maybe - BUT What about in school (think ocean liner) situations

The guy seems a danger to children to me.

 

There should be more testing NOT less - and thats Johnson and Handcock failing.

 

https://www.theguardian.com/society/2020/sep/27/too-many-children-tested-for-covid-leading-study-schools

 

Why the populist problem with customs checks to cross the Irish sea to meet International agreements and Law

... when Johnson is happy to implement a Border + Visas to access a lorry park in Kent?

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris 'The Liar' Johnsons word is not worth the paper its written on

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Heres a clarification of the latest headline based on doddo hardings excuses for failings by claiming that that 3-4 times the 'capacity' of the testing system were trying to get a test ...

 

In the last 24 hours there were 4,044 new confirmed positive covid tests

... and at least 750,000 concerned people FAILED TO GET A TEST

 

 

https://www.theguardian.com/world/2020/sep/17/demand-for-covid-tests-up-to-three-times-uk-capacity-says-dido-harding

 

Edited by tobyjugg2

Why the populist problem with customs checks to cross the Irish sea to meet International agreements and Law

... when Johnson is happy to implement a Border + Visas to access a lorry park in Kent?

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris 'The Liar' Johnsons word is not worth the paper its written on

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Share on other sites

hancocks latest guidance for North East seems to be telling  people in the same households to not mix of course it could be the way he says it.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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