Your first request to a company for information is never chargeable. It is only subsequent requests that are chargeable if there is no fault on part of the Data Holder (IE - They included everything but you have requested more that should have been requested 1st time round.)
Vollah - Fill me in and send SAE & Email the below;
Jes is big boss.
Matt is head of UK Retail Banking.
Michael is head of Compliance and will have a vested interest to resolve this for you as Barclays havent been compliant.
Caroline is head of the FOS - She should also be notified so it gets filtered down to her lower teams.
You are done messing around at this point. However do NOT send this unless you are prepared to go Legal on it.
she has just shown me the loan agreement and the company is regulated, all laid out
decide on the best value. The APR takes into account interest as well as fees and charges. TYPICAL APR: A "typical" APR is the APR offered to two-thirds (7.8%) of borrowers. The actual APR you are charged is subject to status so you might not qualify for the typical APR The lender will assess your circumstances, such as your income, how much you can afford to repay, the relative security of your job, whether you're on the electoral roll and your credit history. CENTRAL LOAN typical APRs are as follows: Secured loans – typical 2.82% - 5.62% APR FIXED Unsecured loans – typical 5.60% - 17.60% APR FIXED Undertaking:
I told her to sort it out herself as got enough to do myself, sorry
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