Jump to content


  • Tweets

  • Posts

    • No, do the section 75 chargeback to your credit card provider.
    • See what dx thinks but it seems to me that sending a photo of your own pass isn't relevant to what happened. Let's wait and see what he says. HB
    • 1st letter image.pdf1st letter 2nd page.pdf
    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Notice of civil claim from Business Loss Prevention ltd


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1531 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I was having a really bad time last year and regrettably stole some money from my work and after an investigation I handed in my notice.

I have never done anything like that before and I’m very ashamed.

 

Today I received a letter from BLP of a notice of civil claim demanding a payment to cover loss and compensation to the company to be paid in full in 10 days

 

can they enforce this?

Link to post
Share on other sites

  • dx100uk changed the title to Notice of civil claim from RLP

eh?

no they can't..ignore BLP totally.

 

if you wish to deal with this contact your ex employer

as long as they have your correct address.

a SOLICITOR will write to you

their client being your ex works with a letter of claim.

 

BLP are just some powerless fleecers that most probably your ex employers head office / owning group signed up to in a moment of stupidity years ago.

they cant do ANYTHING>

 

dx

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

RLP got ‘spanked’ in the ‘Oxford’ case but that was shoplifters.

 

Theft by staff is a different issue, and if RLP are asking for the sum stolen (& not adding extra charges) : then they (/ the employer) aren’t toothless.

Link to post
Share on other sites

Ignore blp totally

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

1 hour ago, BazzaS said:

RLP got ‘spanked’ in the ‘Oxford’ case but that was shoplifters.

 

Theft by staff is a different issue, and if RLP are asking for the sum stolen (& not adding extra charges) : then they (/ the employer) aren’t toothless.

 

 

That's my understanding too.

RLP's website used to have  a list of cases they'd won which they put there, they said, as a warning to people not to be mislead by online advice that said RLP had no power to recover any sums of money.

 

I don't know if it's still there but when I looked at it a couple of years ago what stood out was that their list of 'successful court cases' were all employee theft/fraud cases, not shoplifters.

 

I believe this is because the legal obligations of employee to employer are different  to those of shoplifter to shop.

Doesn't mean RLP are entitled to what they asking in this case, of course. 

 

EDIT I think ther were some shoplifting cases but they were all default judgements where the shoplifter had received an actual Letter Before Action and Court papers and ignored them all.

Link to post
Share on other sites

You are asked if the money had been replayed to your employer. You haven't addressed this.

Have you any idea on what basis the compensation is calculated – and how much are they asking for?

 

Link to post
Share on other sites

then ignore till/if you get a solicitors letter of claim whereby their client in your ex employer.

but they said they wouldn't so they won't

 

don't get sc@mmed..

ignore rlp totally.

rlp have never been the claimant on any case, default or otherwise as ES points too.

 

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi There,

 

RLP tend to be more successful in their Employee Theft/Fraud cases than in ordinary shoplifting cases.  As mentioned before, since the Oxford case, RLP do not file court action in relation to shoplifting cases any more, relying instead on intimidating letters and threats to make people cough up.

 

HOWEVER - Employee cases are treated very differently by RLP.  They apply far more effort into these cases because the courts are more likely to find in their favour.  I know this because in the last 5 years, I have had three RLP employee fraud cases that were upheld by the courts.

 

What is important though, is the amount of money you stole, or the loss incurred by your actions.  In the cases of successful court decisions that I know about, including the ones I investigated, were in the thousand of pounds, sometimes tens of thousands.

 

  I have not heard of successful RLP cases involving a case in the hundreds of pounds or less - again, since Oxford, I would suggest that RLP won't risk the costs of taking a case through the courts unless there is potential for a substantial reward (they work on a commission basis - they take a percentage of the money received or 'won'). 

 

I appreciate you may not wish to tell us the amount you stole, or the details of what you did - but that could very well make the difference between whether to be concerned, or living life with a little less tension. 

 

Another mitigating factor was whether you were arrested and prosecuted for the offence, or whether it was dealt with by simply resigning or being dismissed.  A successful criminal prosecution gives ammunition to their case.

 

Simply, if you took a few hundred pounds or less, I truly believe you can totally forget about RLP chasing you or seeking to enforce it legally.

 

The fact you say you are ashamed shows remorse and I hope you get back on your feet with the knowledge of what could happen if you were to do something like this again. 

 

If the police have not been involved you have been very lucky, and if the company have accepted your resignation then you really have won the lottery, as there is a good chance that this will not be disclosed in any references for further jobs. 

 

Please please learn from this.  I have seen good people make bad decisions that have ended up costing them far more than their jobs.

 

Best of luck.

 

LPG

 

Edited : spelling

  • Like 1
  • Thanks 1
Link to post
Share on other sites

They are claiming for the amount of £424.75 and that’s including compensation.

There was no arrest or prosecution and if I handed in my resignation they would give me a reference.

I will definitely not be doing that again and I’m deeply ashamed of myself for doing it in the first place.

Link to post
Share on other sites

forget it ever happened

nothing RLP can ever do.

 

the past is the past..on both counts.

 

as for current cases 

post up the claim numbers please RLG...bet it was nothing to do with RLP being the claimant at all...

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...

Your employer can claim the money back but RLP cant start anything on their own nor add costs to whatever they are instructed to do by the employer.

They hope that you dont question the added fees.

 

If it actually comes to a court claim then RLP cant stand up on their own and say anything but as you see with many debt collectors they do try it on and hope thier right to be there is not challenged.

 

MIL collections are the industry's worst behaved in this manner but as soon as a judge got wise to their shinanigans all of the courts took a similar strict line and they lost every subsequent claim as they couldnt show any proper assignment of either the debt or  authority.

 

What to do?

ignore them or write a simple letter saying that you  have an agreement with the creditor and this demand is contrary to that.

 

This doesnt mean that the employer cant ask for the money directly but the circumstances around your leaving their employ will make it unlikely they would actually win a court claim unless you agreed in writing to repay them by a paerticular time that has now passed, let alone a third party.

Link to post
Share on other sites

  • 2 weeks later...

you mean RLP?

 

and ofcourse you've been reading up so you already know RLP can't take you to court anyway, only your ex employer can and they haven't so...………….

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

same address as RLP I bet?

and just as powerless.

 

1st we've heard of their name change or the addition of a business loss prevention wing to their already powerless Retail Loss Prevention name

 

care to scan the letter upto PDF please

we could do with a laugh!!

read upload carefully.

also the phone number the voicemail came from too

 

dx

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

BLP are NOT regulated by the SRA even though they claim to be solicitors but Nermina Webster is a solicitor and that means they may represent the company.

 

to see what legs this may have how much did you admit to taking and what are they saying the claim is for? They cant add any fees or penalties 

 

also tell us is this the first you have heard about the supposed debt since leaving or have you had any other correspondence.

 

What EXACTLY was agreed when you left

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...