Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • Pandemic will just accelerate the change that was already happening.   High Street Retailers will go bust, as they cannot compete with online warehouse operators. Government will have to reduce the business rates significantly and landlords who own the shop buildings will need to reduce the rents they charge.   Retailers will need to make changes to the layout of their shops to make them more attractive, as a leisure experience. If they are offering just racks or shelfs of goods, consumers may think they are not getting anything extra than if they bought online.   As more people work from home, they will be available for home deliveries, so online retailers will gain the sales. The high streets where these homeworkers  use to work close to will lose sales.   Travel sector including airlines will see many go bust, more so, if there is a second wave of the virus.  Holidays based in peoples home countries or in neighbouring countries will be more popular. Caravans, motorhome sales are going to see massive increases, as people want their own clean spaces. And caravan parks will see more demand as a consequence, but will have to update facilities.   Pretty much every sector of the economy is going to see the biggest changes they have ever gone through and in a very short space of time.
    • This article in the Indy has some interesting views on how Brexit has affected the Uk's response to Covid.   https://www.independent.co.uk/voices/coronavirus-lockdown-government-death-toll-boris-johnson-a9551516.html
    • Small attachment to an iPhone that cost £288.00.   I know anything that relates to Apple can be very expensive, but what was the attachment ?   Did you return the attachment product in its original packaging ?   How often do you buy products from Amazon ?   How often do you return products to Amazon ?   Could Amazon believe you are buying products to simply try out for a period, with no intention of keeping the products ?
    • So I make a post and ask you some questions and you then go in and make a response which deals with something completely different and which ignores the questions which I have asked completely. I don't see how we can move forward on that basis
    • Thank you. First of all, this is not chronology so we don't have any sense of the timeline. It's still rather complicated – but maybe when you produce a chronology it will come more into focus. However, there are a few things that we can start to tease out. You say that you accepted £250 in an offer which was intended to reflect distress. Although you say that you accepted this offer mistakenly, it may well be that you have no further rights on this issue because of course it would have been up to you to understand the situation properly before accepting any kind of financial offer. However, it would be useful to understand the reach of this offer and so please could you post up the offer letter by uploading it in PDF format. You say that "high-volume messaging" is not explicitly covered in the terms and conditions – but there may be references to "fair use policy" and it may be an interpretive problem rather than looking for words which specifically match your situation. So it will be helpful to know what words Vodafone were relying upon and also what was the extent of your high-volume messaging. Did they give you any warnings. You say that they referred to terms and conditions which you did not sign. However, it isn't necessary to sign terms and conditions. We would have to understand more about the context – but generally speaking if there is an agreement which refers to terms and conditions from the outset and you then embark upon the agreement and use the services, then all the signs would be that you've accepted the conditions of use. Signed written terms and conditions are generally speaking only required in contracts for property or copyright or shares. You say that the contract was put in your sole name despite the fact that the company name was on the agreement. We don't have a chronology so we don't see how long this went on for and you don't explain why you didn't raise any objections to this – or maybe you did? You say that you have sent Vodafone and Lowell an SAR but "so far" you are waiting for a response. This suggests that you sent the SAR some time ago – but you haven't told us anything about when this might have happened. You are referring to obligations under the Consumer Rights Act but I'm afraid that these obligations refer to contracts between a trader and a consumer – and you are not trading as a consumer so these probably wouldn't apply to you. Finally, you are worried about expressing a claim in legal language. If you begin a small claim then you certainly don't need any legal language – and in fact that kind of approach simply gets in the way. Also, it seems to me that you are gearing up to bring a court claim – which is fine, in my book – but you haven't identified your cause or causes of action and you don't have a plan. I think we need to slow down and have a more careful and methodical look at the situation. Otherwise you're simply going to find yourself in trouble
  • Our picks

GazNicki

ECP ANPR PCN - paid for wrong car park - Rodney Street Car Park, Wigan

Recommended Posts

My wife has been issued a PCN from Euro Car Parks for £100 (£60 if paid within 14 days).

 

The letter is dated 14/01/2020 and was received 17/01/2020.

 

The "offence" happened on the 06/01/2020 when my wife entered the car park and parked up.

There is only 1 pay meter on the site, and this had a queue of people.

There is only one sign on entry to the car park and this is not illuminated.

The car park is poorly lit.

 

The carpark permits payment via PayByPhone app, which my wife did.

She accessed the app, and picked the available carparks from the map with a tap and paid for 2 hours.

 

The carpark she selected was the one next door.

The carpark she was actually on did not appear as a clickable lot on the app.

 

This is a genuine mistake, and she honestly thought she had paid for 2 hours of parking on the carpark she was actually on.

This is a carpark she has used in the past.

I don't think that a charge of £60 (and especially £100) is a justifiable charge when 2 hours would have been £1.90.

 

Is there anything we can do to reduce this charge?

 

My wife is of the mindset of just paying, but I am not.

I know this is just an invoice, but I know that some companies do chase to CCJ which is something we do not want.

 

Please help.

Share this post


Link to post
Share on other sites

Hi.

 

Don't pay it. I'll go and find you the forum sticky with the information we need.

 

ETA: here is the link, please could you copy and paste the questions and your answers onto this thread, it will help us to advise you.

 

HB

  • Like 1

Illegitimi non carborundum

 

 

 

Share this post


Link to post
Share on other sites

please complete this:

 

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

Share this post


Link to post
Share on other sites

1. Date of the infringement - 06/01/2020

 

2. Date on the NTK - 14/01/2020

[scan up BOTHSIDES as ONE PDF- follow the upload guide]

 

3 Date received - 17/01/2020

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] - Yes

 

5 Is there any photographic evidence of the event? - Yes, Only small images of the registration plate.

 

6 Have you appealed? [Y/N?] post up your appeal] - No

Have you had a response? [Y/N?] post it up - N/A

 

7 Who is the parking company? - Euro Car Parks

 

8. Where exactly [carpark name and town] - Rodney Street Car Park, Wigan

 

For either option, does it say which appeals body they operate under. - POPLA is mentioned under the appeals, BPA logo is on the letter.

 

If you have received any other correspondence, please mention it here - This is the first, and only, correspondence.

 

ECP_PCN_-_17-01-2020-1-merged-compressed_(1).pdf

Share this post


Link to post
Share on other sites

thank you

whatever she does do not appeal do not pay

who owns the carpark she paid for ECP too?

 

the experts will be along soon

  • Like 1

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

Share this post


Link to post
Share on other sites

The carpark she paid for in error is a Council Operated Carpark called Harrogate Street Carpark.

Share this post


Link to post
Share on other sites

You can only get a CCJ if they issue a Letter Before Action, then actually sue you, then win the court case, and after you defy the court and don't pay - you're not even at the first stage yet.  Don't pay!

 

Is it possible for her to get a screenshot of their crappy app which doesn't even show the car park in question?  That would help immensely in showing that the fleecers basically made it impossible for her to pay.

 

If the place is near to you it would also be very useful to go back and take photos of the signage, especially at night.

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Share this post


Link to post
Share on other sites

I've got a screengrab of the app showing the difficulty.

 

I will drive past one day this week and get the photo's. It's next to the Gym so will be going back this week.

  • Like 1

Share this post


Link to post
Share on other sites

I've got some photos from the evening. It was lighter in the photos than the evening in question - but you can clearly see no signage is illuminated - and what signage there is, is very little.

 

I've taken a shot of the drivers-style view on entrance too.

 

What are my next steps?

The wife is worried about the process.

Share this post


Link to post
Share on other sites

yours in not the next move.

 

dx

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

Share this post


Link to post
Share on other sites

It may be hard for you both at the moment but the advice from us would be not to worry. In order for them to be able to have the right to demand any money from you they need to be able to prove that they are able to establish a contract between themselves and you. That could be difficult for them as you parked there and didn't pay them. This classes you as trespassers.

 

Normally only the landowner can sue trespassers, not the creditor which is how car parking companies are described in Law [we prefer descriptions such as crroks, thieves and rogues ]. You caused no damage when trespassing so the landowner  will not be bothered with you.

 

On top of that Euro car parks have to have complied with BPA Code of Conduct to  have any hope of winning. This means they have to have observed POFA and have planning  permission from the local council  to erect their signs and anpr cameras. Most times any of these companies fail to manage to accomplish all of the neccessary requirements.

 

Read other threads on here where trespassing is involved which should  help to calm you. Whatever you do avoid appealing as that may void your protection under POFA.

Share this post


Link to post
Share on other sites

Hi all

 

Quick update. We have received the second letter which is titled "FINAL NOTIFICATION LETTER" and requesting the sun of £100.

 

Is the next step to still wait?

Share this post


Link to post
Share on other sites

Thanks Dave :)

Share this post


Link to post
Share on other sites

Now I would say that their NTK is defective because it doeant identify the land correctly. If there are 2 car parks  in Rodney St then they need to be specific.

dont argue about this with them but i hope that you can get more pictures of the other land and car park(s) there. Ideally get a piccy of your car in the council car park so you can sow confusion at a later stage

Share this post


Link to post
Share on other sites

Hi all

 

well, as per the advice we have left this.

 

Today we have a letter from Debt Recovery Plus asking for the sum of £170.

 

What steps do we take now please?

Share this post


Link to post
Share on other sites

Exactly the same as all the others do as you've been selfhelping by reading like threads here since January...


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

Share this post


Link to post
Share on other sites

Wow times are getting hard. They usually only ask for £160 which they shouldn't be asking for at all. The good news is that even if debt collection figures are included on their signs  it only applies to the driver not the keeper. In any event they are definitely into the regions of an unconscionable charge even for the driver.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...