My daughter sold her car privately at the weekend. There was a small oil leak which became apparent after she advertised it for sale and she reduced the asking price to take account of this, having had a quote. She made the purchasers aware of this. They checked it over, test drove it and were happy to go ahead with the sale and paid by bank transfer. They took all the documentation, including the V5 which she should have retained, saying that they would transfer ownership and save her the trouble - highly dubious I know as it is her responsibility to inform DVLA but without an address it seems impossible.
They then contacted her saying that there was a smell of burning oil and fumes as they drove home and there were other leaks as well (they didn't specify) which they said she knew about (she didn't). There was not and never had been a smell of burning oil while she was driving it. They now are asking for return of their money. She does not have their address and so is unable to transfer ownership with DVLA online which puts her in a very vulnerable position. She sold the car to them in good faith with no attempt to mislead. They are refusing to give their address. Any advice would be greatly appreciated.
I've realised that it will take me some time for the case that i have from when i was 15.
Coram Voice are helping me with getting the ball rolling with this, so hopefully i'll get all i need from them regarding the info for policies back in 2012.
Re my current housing situation, she has done this via whats app and i have the proof and screen shots of this. I've also learnt that there isnt much she can do as we have a signed contract until Sep 2020 so that has relaxed me a little.
Thank you again for the support and advice its truly appreciated.
Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
Euro Car Parks issued this ticket to the police in Devon and Cornwall. Read more at https://www.consumeractiongroup.co.uk/topic/419522-can-anyone-identify-the-parking-company-which-issued-this-ticket-to-the-police-in-devon-and-cornwall/