British Gas payments

[taximan45]

Hello.

I have a British Gas account for dual energy with small outstanding balance (£350) I pay by direct debit £170 per month.

 

THis is too high,

my usage for last year was just over £100 per month across the year.

 

I have argued with BG that whilst I realise they want the balance paid off the amount I'm paying will put me in credit by some way by the end of the year which they will then refund me.

 

I feel this is morally wrong, I don't see why a multi million pound corporation should owe me money, particularly when it is set up as a credit account and there is an entry on my credit file!

 

My question is

if they won't play ball and reduce my payments can they do anyting if I cancel the dd and just pay manually each month, assuming I pay slightly more than what I've used so the balance comes down, albeit at a slower rate than they would like?

Thanks.

[dx100uk]

you need to be paying monthly a figure which : 

1.meets your monthly usage

2.makes a buffer of credit for when each quarterly bill appears

3.reduces portion of the debt.

 

 

[AndyOrch]

Dont forget stopping the DD you lose a discount for that method of payment.....around 7% dearer if not paid by DD.

 

Considered using a variable Direct Debit ?

 

https://www.britishgas.co.uk/business/help-and-support/billing-and-payments/problems-with-my-direct-debit#DDPayments