Where do I start though? I have no idea how to formulate it based on the inch thick pile of documents i have. Since the case was stayed and then resurrected with a new 'solicitor'- is that relevant at all? Is it relevant that it was almost statute barred and I received bad advice from Step change re continuing? What about the interest they say is accruing at 8% pa- do I add anything about that? What is my basic defense start point? What legal bits am I supposed to quote?
Looking through the paperwork I have I cant find anything that states they have been assigned the debt from Barclays, shouldn't I have something about that? I have photocopies of the signed credit agreement. Most of the paperwork I have is copies sent more than once, plus stuff I have requested as per advice here. I am very worried about this as it is such a large amount they are requesting.
I switched mobile provider in December and today received a bill from my previous provider PlusNet. After inquiries it turns out a second account was opened with my details two months after I opened the PlusNet account in 2016, and I have been charged at least £6 a month by direct debit for it ever since. There was only ever one direct debit set up for Plusnet, but both payments were taken from it! After going through my emails it does appear I have been receiving two almost identical emails every month, only the number is different - I thought the other email was a reminder, why would I check the bills were for two different numbers? There was never any mention of this second number when I log into my Plusnet account on the website, so I have been completely unaware of it for four years.
Plusnet have so far suggested it's my fault, I must have opened two accounts, and offered me an arbitrary £31. Basically, their first response was to blame me and offer a paltry compensation to get rid of me. I have not opened two accounts, why would I?, I have not used it, I was never aware of this second account.
Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
Euro Car Parks issued this ticket to the police in Devon and Cornwall. Read more at https://www.consumeractiongroup.co.uk/topic/419522-can-anyone-identify-the-parking-company-which-issued-this-ticket-to-the-police-in-devon-and-cornwall/