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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hired under annual salaried position, now only being paid for hours worked


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Hi everyone, 

 

Hopefully I can get some advice on what is a slightly unusual work situation.

 

A few years ago - firstly for medical reasons, and then due to relocating to another country - my UK (England) employer allowed me to work remotely full time. Previous to this, I was hired with an annual salary to work 37.5 hours per week in their office, which I had done for several years. One of the conditions that my employer specified upon switching to remote working, was that I had to now submit a timesheet and would only be paid for the actual hours worked, which I agreed to (this was all verbal - nothing signed). 

 

Fast forward a couple of years and my employer has been losing clients right, left and centre (and have done nothing to try and replace them), which has left me with an ever-lessening amount of work to do, and therefore, less and less hours that I can be paid for each week. Right now, it feels as though they are just squeezing me out, by not giving me new work, and therefore barely paying me.

 

At this point, I don't know what to do... Do I have any rights to ask for more money under my original salaried contract, to make up for the lack of work they are giving me (which is through no fault of mine)? I don't want to quit, because I have almost 10 years in the position and would in theory get some kind of redundancy pay, if they are eventually forced to let me go.

 

What should I do?

 

Thanks for any help you can give and sorry for the long post. Greatly appreciate you reading everything!

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you have worked for a substantial time under the new contract ( both parties agreed it so it is binding) so you cant demand to go back to your old one and nor can you expect them to pay you under the old terms either.

Look for something else and suggest reundancy to them to try and get a severance deal. It would be a matter for an ET so drawn out and uncertain if you go that way.

If you get a new job in a different company in the same field the working pattern will kill any exit clauses regarding non contact with your clients etc so your address book may be worth something to you

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1 hour ago, ericsbrother said:

you have worked for a substantial time under the new contract ( both parties agreed it so it is binding) so you cant demand to go back to your old one and nor can you expect them to pay you under the old terms either.

Look for something else and suggest reundancy to them to try and get a severance deal. It would be a matter for an ET so drawn out and uncertain if you go that way.

If you get a new job in a different company in the same field the working pattern will kill any exit clauses regarding non contact with your clients etc so your address book may be worth something to you

 

Yes, I did think that may be the case - i.e. after working a certain way for an extended period, that in itself becomes the agreement. Thanks for your reply. I shall speak to them and see if we can work something out either for more work, or perhaps redundancy, if they are not going to try and win new clients. Thanks again!

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9 minutes ago, essjaydee said:

 

Yes, I did think that may be the case - i.e. after working a certain way for an extended period, that in itself becomes the agreement. Thanks for your reply. I shall speak to them and see if we can work something out either for more work, or perhaps redundancy, if they are not going to try and win new clients. Thanks again!

 

One other questions relating to this:

If they refuse to make me redundant and instead continue to leave me with extremely low hours, to try and force me to quit, is there anything I can do? Can I argue that they have made my position redundant with the lack of clients/work, and therefore it is their duty to give me redundancy? Thanks.

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you are paid on a zero hours basis so they pay you for the work done. Nothing to force them to provide more work.

Why arent you at a job interview today, that is the real question

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16 minutes ago, ericsbrother said:

Why arent you at a job interview today, that is the real question

 

Thanks for that wonderful insight, but unfortunately, due to many circumstances that you have no idea of, it isn't as simple as just going and finding another job - hence me starting to work remotely with this employer some time ago. Thanks for your input though.

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  • 2 weeks later...

Well, you arent working for them so you should have the time to look for another job and their treatment of you should give you the inclination.

If that isnt so it begs the question what do you want from this? a fat redundancy package? No chance and you already know that. Redundancy went out the window when you asked for the changes to your employment contract

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