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    • looking for a bit of advice before making call to V12 and where i stand with this, this time last year i took quite unwell, i contacted v12 around April 2019 to explain my circumstances and if anything they could do, they informed me they would refund all the charges on my account, would suspend for a few months, but this would also involve a mark on my credit rating, recently i have been getting calls from them, letter telling me not to ignore this, and letters of action, also an email the other day from someone saying they have tried to contact me by several means and they were putting any further action on hold for 15 days before taking any further action in order for me to contact them, also receiving statements from them regarding my account with them, checking my bank account again to notice no DD were stopped and every one paid up to today, last one was last week, then checking there statements and no refunds were made either, i had also started a complaint with them as goods were faulty and repairs not been met, which they have rejected also, so will be writing to the fos any advice would be greatly appreciated thanks   
    • Hi.   Can you let us have the information requested in the forum sticky please? It will help us to advise you.     HB
    • Dear Caggers,   Today (23rd January 2020), I received a PCN from MET Parking Services, Here are the specifics: Date of contravention: 28th Dec 2019 Date of issue of this notice: 20th January 2020 Maximum permitted stay: 180 Mins Length of stay: 225 Mins Date I received notice: 23rd January 2020 (Today)   I have been notified of this fine almost 26 days later, is this allowed for such a long time lapse?  
    • I think of far greater importance is the poor people who have been convinced by those who say the MMR vaccine causes autism and so those people, thinking they are protecting their children rather thygan putting them at risk, dont get those children vaccinated.     The reality of course is that ANY risk from the vaccine is astonishingly small, and the benefits are astoundingly large.   its a sad fact that in the UK we are close to the level of 'none take up' where we will lose our 'herd' immunity despite many kids inheriting a level of immunity from their inoculated parents, that is by no means certain. Just like with the Victorian horror of TB which still lurks waiting. http://vk.ovg.ox.ac.uk/herd-immunity   So, unlike politicians lies, when we do get an outbreak those kids who weren't inoculated and contributed to that loss of herd immunity will suffer the utterly horrendous consequences first and hardest.       In fact, I'm so convinced that if it were suggested by a reputable source that there was evidence that a fresh booster on top of the ordinary ones just could aid in improving immunity ... I'd be queuing up and suggesting all my loved ones  do the same.  
    • Nature of Counterclaim      Loss of Income arising from inability to work due stress caused.   Particulars of Counterclaim      This has contributed significant stress to my life and as an xxxxx affected my ability to work.     I wasn't expecting to have the option of filing a counterclaim and had very little time to do it; with no legal knowledge I kept it simple.  
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Hi all,


Advice please on PH.


I ordered a cooker from them on 11th December.

Our one went bang and I couldn't really afford right on top of Christmas to buy one outright.

They delivered an installed the cooker on 13th December.

However, my wife didn't like it.


Literally that day my circumstances changed for the better in that I sold a house so we decided to withdraw from the agreement with PH and buy one outright, which we did.


I put the withdraw from agreement in writing to PH on the Friday evening (13th).

They responded on the Monday (16th) stating that I was within my 14 days so they would arrange for someone to phone me to collect the cooker.

All good so far.


However, the cooker now still sits in my hallway.

I have tried numerous times to get them to collect.

Both the wife and I work full time so I can understand that it can be fairly difficult to arrange dates and times for collection.


The issue I have is that the courier company PH use will not give me a time slot until the day before collection.

For instance I booked collection for today, Wednesday 8th, and told them I have to leave for work at 1pm.


They send me a timeslot last night of 2.20pm-4.20pm. I

phoned them to tell them I wouldn't be in and need to re-arrange, which I have done for Monday.

I am not home until 4pm Monday so the chance are I will miss it again.


This collection has been booked now 7 times and re-arranged.

They will not collect on a weekend as PH won't pay them to do so.


A few questions, where do I go with this now?

Are PH likely to try and charge me for having it all this time, are they allowed to?


What would people do now?





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nothing they can do to you.


stick it outside where they can collet it at will.

send them a message its there waiting them


not your problem.

if you wish belt and braces

take a few photos.





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I was thinking of it to be honest, but it will ruin their machine.

And I don't care in so much as I know they are ..., but I do care in that do I not have to take reasonable care of their goods whilst in my possession? 


And, on 2 occasions when we have had bookings my son, who is 13, could have been at home for them to collect (keep in mind that all they are doing is collecting it from the hallway - it is disconnected etc) but they need someone at home over the age of 18 to sign?! 

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Not aware of any such rule

Your son can use a phone film them

All the proof needed


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