It would really help a great deal if you would not post in large blocks of text. It's difficult enough to follow and on a screen it's dreadful.
I notice that already your first post which was an extremely large block of text had to be edited and properly spaced by one of the site team. We are a bit too busy to do this all the time.
Please will you space and punctuate your messages to us in a way that you would like to see them if they were presented to you. Thanks
Are you asking if my guy mentioned the Fraud Act and the data protection act. Have just spoken to him. No he did not. Neither did the any of the personnel from BC. That being the case, should he contact them again to prese it home?
UPDATE Requested the SAR, also a week ago i sent a detailed email to currys complaining about the way ive been accused also informing them i fully intend to take this to the small claims court, yesterday i get a reply advising me to call customer service as they accept responsibility for damage in transit, i was reluctant to call because the 4 previous calls to them were a waste of time they insisted the engineers report regarding tampering was final and nothing could be changed, anyway yesterday morn i call them and the guy i spoke to had a completely different attitude maybe something had been added to the case report? he was very understanding and apologized he arranged to come and collect the tv back from me as they are fully responsible for full repair however he got the go ahead from his manager to recommend the tv to be wrote off by the repair team, so the tv's now back with them and im waiting for their response . Thanks again for advice given by everyone.
@Will Goodfellow what do you define as a grace period? 10 minutes, 30 minutes or 1 hour? remember they haven't responded to my letter either. I don't think this is anything about lie. While they haven't followed POFA protocol does it matter if I mention about grace period?
Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
Euro Car Parks issued this ticket to the police in Devon and Cornwall. Read more at https://www.consumeractiongroup.co.uk/topic/419522-can-anyone-identify-the-parking-company-which-issued-this-ticket-to-the-police-in-devon-and-cornwall/