Another similar one, this time originally Aqua.
The account sent to a DMP, not defaulted at all, The debtor saw it coming and arranged the dmp, before it was defaulted.
This was in 2013, 2014 the debt was defaulted whilst it had been on the DMP, the debtor had not missed any payments, and the DMP was properly agreed with Aqua.
Six years on from the DMP coming into force and both markers are still there, one for the default and one for being on a DMP.
Lowell's, the debt purchaser say however that the markers will come off next year.
This is incorrect as the DMP marker should come off this year, and the default marker should never have been put on in the first place.