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    • A mobile phone mine while I was out watching the football with all the lads.
    • Hi,   Stumbled upon this website and I see the general advice is ignore CRS and that they can't do anything but thought I'd make my own post as I'm still anxious and don't want debt collectors to turn up at my parents home.   Facts: - Joined Xercise4less in June, 2017. I paid £11.99/m - Finished uni in July 2019, so I wanted to cancel membership as I was moving back home and the closest X4less gym would be 50miles away.  - I initially put in a freeze request (thinking it's to cancel). When I told my friend he said I need to fill in a different form to cancel the contract. - I was confused so I confirmed this with someone working at the gym. They explained even though my 12m contract has finished, in order to cancel the contract I would have to give 30 days notice using a form online and cancel my DD. - So I completed this online form that same week and canceled my DD a few days later.   * Fast-forward to 20th January 2020 *   - Received a letter (to my parents address) from CSR yesterday (20th). Asking me to pay £213.47 including their fee of £102.50. - I was at work when my parents send a pic of letter. Return address said HGC - a quick google search shows them as Hutchison Global Communications aka Three.  - What did I do next?  Since I didn't have the letter in front of me I asked my parents for the number & reference on the letter. - Then stupidly called CRS thinking its Three and it's regarding my recently cancelled phone contract.   What I told CRS on the phone: - When I found out it was about my cancelled gym contract I explained in detail several times how I correctly cancelled my contract back in July 2019 and I will not be paying the outstanding amount. I didn't even use the gym. I did say I may be open to paying the monthly fee. - Advisor said Harland got my freeze request but nothing else, no proof = you must pay or they will continue to purse me. He also said outstanding amount is not negotiable and me not using the gym is irrelevant. - I asked for Harlands contact details, CRS refused to give it to me because Harlands will not discuss this matter with me.   After 15mins of going around in circles, me explaining what happened and advisor saying I must pay, I finally I said I am not in the wrong here. I filled the form correctly, and it said 'submitted. If their system didn't receive my request it is not my fault and I cannot be held accountable for an error on their part. So I don't agree with the charges and will not pay it and ended the call.   Other info: - CRS said the charge of £213.47 is for membership from October 2019 - Dec 2019 + late fees + CRS fees. - Told the advisor I no longer live at the address they sent the letter to. He asked for new address and I refused to give this out, so they will add an additional £36ish for tracing my new address. - Apparently they sent several letter to my old address but I know they didn't because I still have friends living at that address who would have told me if anything addressed to me came through. - I believe the system didn't acknowledge my cancellation request since a freeze request was in place but that doesn't mean I owe them any money and definitely not £213.47.       Thanks in advance!      
    • Here are the above letters vanquis.compressed.pdf
    • This got me thinking. There are only 4 parking bays on the site. They charge 50p for 1 hour, £1.00 for 2 hours, £1.50 for  3 hours and £2.00 for 24 hours. Yes, £2 for 24 hours! How is this site profitable? Do parking companies run these types of sites with a business model that is focussed more on issuing PCNs that intimidate motorists who lack knowledge of the law into paying up?
    • Hearing of Boris' problems ringing Big Ben,  Jeremy K. Hunt; in an effort to ingratiate his way back into government; offered his services ....         He said he would offer to run the injured parties to hospital, as long as they had medical insurance  
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Starmoonpods

EMC car sales of Bagshot yet another victim

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Has anyone got any names of the people who worked there? Seems to me they all used either nicknames or fake names. I have found the boss guy but no one else. I need this for my case against them. I don’t have enough info about them to raise a case as they are not registered anywhere. 
thanks in advance 

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Noel Quail - I found him on Facebook. 
 

I got sold the car by Nathan too. I will request my Auto Trader ad from them directly. 

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On 01/11/2019 at 13:16, Starmoonpods said:

Noel Quail - I found him on Facebook. 

I got sold the car by Nathan too. I will request my Auto Trader ad from them directly.

Yes found him few weeks back he's also on the emc car sales page, 

Yes I'd advise you to email auto trader, they will need a time frame to look for the add dealers name and reg I got a reply after a few days. 

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I have just received an email from Mikael Shamir at the FCA letting me know that all future arrangements are cancelled due to EMC ceased trading. Does this mean I have no case? 

Edited by Starmoonpods

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@Starmoonpods I got the exact same email. Just after I organised the transporter to return the car to them as agreed in writing. They were going to give me refund but then said they had ceased trading and all future arrangements are cancelled. 

But Emc is a trading name. The company is still active...Crown Motors Direct Limited. 09967993

Chobham Central Garage is also owned by Cmd. 

Edited by BlueJean

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Has anyone had their court date and closed their case now?

 

Has anyone thus far been able to reclaim any funds back from EMC/Crown Motor Direct? 

 

 

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I think I'm the first on here to get as far as getting a court date claiming against CMD. 

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Thank you for replying, fingers crossed for you. Please keep the rest of us up to date give us hope for our own! 
 

If you wouldn’t mind giving me a little advice; 

 

I have raised my FCA case, a case with citizens advice and a money claim via the gov website. 
 

Is there any other places you would advise I raise the issue to give myself the best chance of being noticed? 
 

TIA 😊

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I've only escalated my case to the CAB. To be honest, I've not had time to approach any other body with my complaint, such has been the complexity of the case so far. Add in the fact that I work in Helsinki most of the time, and when in Scotland, I have a 14 hour round trip to court, it means that the whole horrid episode has been altogether mentally draining. 

 

I really hope the 29th brings some closure, as I'm pretty much done with it all now.

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I’m so sorry that this has happened to all of us. It shouldn’t be such a difficult process to get justice. Can you tell me what CAB stands for? 
 

I hope you get it all sorted on your side. I can imagine you are majorly out of pocket because of the travel you have had to do aswell. 

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CAB =Citizens Advice Bureau 


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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own topic now created

please post here only now:

with any updates on your case

for help on your topic

to give additional information to help all the other victims

 


..

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Has anyone had any luck? I have just purchased a car from here. Wish I researched more and found this first. Trying to get a refund and dealing with Mikael Shamir. I was sold the car by a Gabriel

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Hi Guys,

 

I just opened a case with Chobham Garage, was told to contact the CMD/FCA mail, and got a reply from Mikael Shamir. As a background, my car broke 20 miles after leaving the dealership...

Do you have any advice how to get a refund ? Does this person from the FCA has the authority to order a refund ?

 

Thanks for you help !

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