no ringing these fleecers up is what got you in this mess in the first place!!
why after 10yrs of being here....
having numerous DCA threads...
being told numerous times NOT to ever use the phone or email
you DO SO and get had blind!!
note to future readers..
.NEVER EVER RING OR TALK OR EMAIL A DCA OVER THE PHONE OR AT YOUR DOOR!!
Yes that's exactly what I'm suggesting. If they decided they made a mistake then they can let you know. If they don't think they've made a mistake then they make the payment. If later on they decide they made a mistake then they can approach you. We can then deal with that and maybe you will decide to repay them as a gesture of goodwill.
However, I don't see that you suffer any disadvantage at all by simply replying to the letter and accepting on the terms that they have laid out. They are mature, experienced – and presumably they mean what they say.
They weren't prepared to do you any favours when they tried to shortchange you over a computer which you thought you had bought. I don't understand why there should be any doubt that you should treat them in exactly the same way – unless it makes you feel noble.
They are only confirmation emails to say that I have made a payment. It doesn't have that much info on them. Is it worth calling Capquest?
I also can't seem to find any paperwork from Capquest. I guess it was threatening letter - saying that Erudio have passed on my account.