Apart from maybe going after DVLA instead/as well, does anyone have any insight on any of the points I raised? Especially this one:
- I can't afford to fix the van right now and as it is cosmetic, I can still use it without fixing the panel. Can I get a quote from Renault and claim on MCOL for the value of the repair?
It's ok there is nothing to argue about - these letters are "from QDR" even if QDR is just another ltd with a different address in this chain of postal spam, I'm not suggesting it is legitimate. Like DX said it's not a LoC so meh for now still