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    • Hi,   Stumbled upon this website and I see the general advice is ignore CRS and that they can't do anything but thought I'd make my own post as I'm still anxious and don't want debt collectors to turn up at my parents home.   Facts: - Joined Xercise4less in June, 2017. I paid £11.99/m - Finished uni in July 2019, so I wanted to cancel membership as I was moving back home and the closest X4less gym would be 50miles away.  - I initially put in a freeze request (thinking it's to cancel). When I told my friend he said I need to fill in a different form to cancel the contract. - I was confused so I confirmed this with someone working at the gym. They explained even though my 12m contract has finished, in order to cancel the contract I would have to give 30 days notice using a form online and cancel my DD. - So I completed this online form that same week and canceled my DD a few days later.   * Fast-forward to 20th January 2020 *   - Received a letter (to my parents address) from CSR yesterday (20th). Asking me to pay £213.47 including their fee of £102.50. - I was at work when my parents send a pic of letter. Return address said HGC - a quick google search shows them as Hutchison Global Communications aka Three.  - What did I do next?  Since I didn't have the letter in front of me I asked my parents for the number & reference on the letter. - Then stupidly called CRS thinking its Three and it's regarding my recently cancelled phone contract.   What I told CRS on the phone: - When I found out it was about my cancelled gym contract I explained in detail several times how I correctly cancelled my contract back in July 2019 and I will not be paying the outstanding amount. I didn't even use the gym. I did say I may be open to paying the monthly fee. - Advisor said Harland got my freeze request but nothing else, no proof = you must pay or they will continue to purse me. He also said outstanding amount is not negotiable and me not using the gym is irrelevant. - I asked for Harlands contact details, CRS refused to give it to me because Harlands will not discuss this matter with me.   After 15mins of going around in circles, me explaining what happened and advisor saying I must pay, I finally I said I am not in the wrong here. I filled the form correctly, and it said 'submitted. If their system didn't receive my request it is not my fault and I cannot be held accountable for an error on their part. So I don't agree with the charges and will not pay it and ended the call.   Other info: - CRS said the charge of £213.47 is for membership from October 2019 - Dec 2019 + late fees + CRS fees. - Told the advisor I no longer live at the address they sent the letter to. He asked for new address and I refused to give this out, so they will add an additional £36ish for tracing my new address. - Apparently they sent several letter to my old address but I know they didn't because I still have friends living at that address who would have told me if anything addressed to me came through. - I believe the system didn't acknowledge my cancellation request since a freeze request was in place but that doesn't mean I owe them any money and definitely not £213.47.       Thanks in advance!      
    • Here are the above letters vanquis.compressed.pdf
    • This got me thinking. There are only 4 parking bays on the site. They charge 50p for 1 hour, £1.00 for 2 hours, £1.50 for  3 hours and £2.00 for 24 hours. Yes, £2 for 24 hours! How is this site profitable? Do parking companies run these types of sites with a business model that is focussed more on issuing PCNs that intimidate motorists who lack knowledge of the law into paying up?
    • Hearing of Boris' problems ringing Big Ben,  Jeremy K. Hunt; in an effort to ingratiate his way back into government; offered his services ....         He said he would offer to run the injured parties to hospital, as long as they had medical insurance  
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kether

PCN - Parked in a restricted street during prescribed hours

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I have just moved house and received my first PCN for parking outside my house with the note:

 

(01) Parked in a restricted street during prescribed hours

 

Observation from: 11/11/2019 10:24

Observation to: 11/11/2019 10:25

 

As you can see from the attached photo of the signage there is no indication of the time that the single yellow line is restricted, it merely refers to permit parking.

 

Further, the single yellow line is unclear, without a T end, and there are also what appears to be markings for a parking bay there.

 

Any help in an attack route in avoiding this PCN will be much appreciated.


Ta :) 

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2 hours ago, kether said:

As you can see from the attached photo of the signage there is no indication of the time that the single yellow line is restricted, it merely refers to permit parking.

 

Further, the single yellow line is unclear, without a T end, and there are also what appears to be markings for a parking bay there.

 

The timeplate only relates to the parking bay. The SYL's are governed by the times on the entry signs to the Controlled Parking Zone. I've looked on Croydons website but can't find the restriction times for Zone W.

The T-bar is no longer a requirement, but the SYL must be substantially compliant, which from your photo I would say it is.

 

You need to get a resident permit or at least visitor permits ASAP or you're going to continue to get more pcn's

 

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2 hours ago, Michael Browne said:

The timeplate only relates to the parking bay. The SYL's are governed by the times on the entry signs to the Controlled Parking Zone. I've looked on Croydons website but can't find the restriction times for Zone W.

The T-bar is no longer a requirement, but the SYL must be substantially compliant, which from your photo I would say it is.

 

You need to get a resident permit or at least visitor permits ASAP or you're going to continue to get more pcn's

 

 

Hi Michael,

 

I have a permit. The fine would be for parking on the yellow line / ambiguous parking spot. I guess I can check the signs near the entrance to the CPZ for details but from memory do not recall seeing anything.

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Yes the contravention is for parking on a SYL.

 

I'm not clear as to whether you are saying you parked on the SYL in your picture or whether that's your car in the photo in what appears to be a parking bay?

 

 

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I parked on the single yellow as was unloading some stuff into my house. If you look on the photo there are white lines for a parking bay, as well as the single yellow line. 

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Loading/unloading is an exemption.

 

What were you unloading?

 Where were you unloading to, how far away, 1st/2nd floor?

Why didn't you park in a resident bay?

Did you move the car immediately after unloading.?

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I had unloaded items for the house as I've just moved in - mostly flat pack bedroom furniture.

There were no resident parking bays available near the property.

I moved the car shortly after.

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Excellent.

Appeal on the basis that the contravention did not occur. You were unloading heavy pack-flat furniture (include photos or receipts if poss) and although you have a resident permit, all the permit bays near your house were full and this was the nearest available place to park and unload. The CEO only observed your car for 1 minute which was insufficient for him to be certain that unloading was not  taking place. You were only parked there for as long as necessary and once you had finished unloading moved your car to a permit bay furter up the road.

 

Since unloading on a single yellow line is an exemption, the contravention did not occur and you wold be grateful if the council confirm that the pcn has been cancelled.

 

 

Look on the council website for their photos and see if they show the goods in your car. If so mention that in your challenge.

Edited by Michael Browne

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