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Nuisance calls and GDPR

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Hi folks,

A query regarding continual nuisance calls to landline and mobile from PRA Group since 2014... are they in breach of GDPR Rules with this continual harrassment?


They send a yearly statement still, for a 2009 debt long since Statute Barred.

I'm not concerned about any further action from them as the debt was unenforceable (and they know it).


I never speak to them on the phone and have their number blocked on my mobile,

landline just goes to answerphone,

will they ever stop?


I dont think I've ever sent them a SB letter,

do you think that would help...


.is there a link to a template.


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depends what you deem as harassment. 2 or 3 calls a day maybe.


they are quite entitled to chase a debt, even if its deemed un-en by them.


the sb letter is in the debt collection section of the library

once sent they MUST cease .



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If you have told them they cant call and they have other methods of communication then it will be a breach of S21 of the GDPR and can be reported to the ICO.

Now as PRA dont own the debt you could just tell the actual creditor to call their dogs off or you will be reporting THEM for the breach and harassment

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