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Phoenix Bailiffs clamped car for unknown PCN, had to pay+fees - DVLA failed to update v5c

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Sorry, this is a rather long post, please bear with me. 


I have received a PCN that I was blissfully unaware of because I 've moved.

The DVLA did not update my record. 


An enforcement letter came at my new address.

I was shocked because again I knew nothing of the original letter.


I then rang Richmond Council and was told its out of their hands and was told to fill in a PE2 and P3 form to challenge it.

the entire amount was £278.


I've made a payment of £65.00 which is the value of the original ticket.

They have obviously added various fees on.


I've done this with the intention of paying the balance whilst applying via the court to challenge it.

This was paid less than 10 days ago.


On 30th October 2019,

I have receive a notice from the bailiff company Phoenix Commercial Collection that they've attended my property, don't ignore the notice, I had no intention of doing so.


At 6:15am the following morning on the 31st, I can hear someone ringing my door bell.

I assumed it was a neighbour alerting me of an issue..


I got out of bed, there was 2 Bailiffs standing at my door demanding I pay £448.00 or they will remove items from my flat.

He has also informed me that my car has been clamped 'just in case'.


Since I already made a payment less than 10 days ago, when I made the payment via 24 hr payment, at no point I was asked to pay it in full.


Can someone please help me how to proceed a get my money back. 



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when did you put in the forms

it usually takes a few days for it to go thru from the council to the bailiffs to hold enforcement.


have you written proof you informed DVLA?

if so should eventually workout ok and your fees should be returned.




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Thanks so much for your response.


I'm concerned because I don't have any proof.


You expect the DVLA to just update it without thinking too much about the process.


The scary part is that address was from about 3 years ago.


This concerns me and wondering how to go about proving this. 



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yes there is your problem

prove you told the DVLA

its very well known the DVLA lost 1000's of letters a week.


was the address from 3yrs ago the only one from then till now?

could you have done your driving licence at the sametime?



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