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Worried liverpool 1

Aqua credit card - on arangement, but not received an annual statement?

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hi I am trying to find out if you are entitled to an annual statement whilst on a payment arrangement. if you are is it a legal requirement.

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typically

but your question is a bit lacking in detail

 

please expand

 

what the debt type was

who was the original creditor

who you made the arrangement with

has this debt been sold and to whom

 


..

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so I will guess they have already sent a default notice long ago?

but have not yet terminated the agreement?,

but agreed to freeze all interest and charges?

when did you start the arrangement?

 

You are no longer allowed to use the card and have cut it up?


if you've not moved ..you should atleast get an annual statement im sure

 

when did you open this account?

is it a newday aqua one?

or a very old Halifax aqua card?


..

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Hi . Yes sent a default notice after I was on arrangement plan. Complained to fos default has not appear on credit file.

No they haven't terminate agreement 

Yes agree to freeze and no charges. Nov14

Newday aqua. Unknown when I started account.

No I haven't moved

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