Jump to content


Balance Withheld- Amazon

Recommended Posts

Recently Amazon froze my account due to unusual activity- not once but twice.

The first time it took them a week to unfreeze it, the second 24 hours.


After the first release I had two separate transactions with Amazon.


1) I topped up my account with £80 to get an extra £6.

I then made a couple of purchases but still have £67.01 left.

This has now been withheld- in spite of two phone calls which promised resolution within 24 hours.


2) I bought two gift cards at £25 a pop.

Now my account shows two balances of £25 withheld.

I have a horrible feeling these are the gift certificates. 


I paid for both transactions with my Amazon credit card which I have now paid off in full.

Do I have any comeback against Newday(who provide the CC) because the funds have been withheld.

The gift cards are presents and I do not want to 'text' them but there again I daren't risk sending them if they are going to be invalid. 

Any opinion I give is from personal experience .

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...