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    • 4 th time we've merged your threads  for complete history of your story please keeps to one thread
    • @dx100uk @ anyone else interested in Fighting HSBC UK  Staff/department non compliance and incompetence/interference in between HSBC UK and customers.   I wanted to know what you guys had to say about the reply i got from HSBC UK today.    Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.   HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.   HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.    I returned to HSBC highlighting there is no such provision in the Data Protection Act.   HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.   Let me know what you think about the  HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.    The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.   HSBC UK Teams now go on to explain: In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any  provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.   In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.   Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.   How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?  
    • Hi   I have to agree if you have paid off the debt owed to them via this meter and are up to date on your bills  I would look at changing supplier and as said asking new supplier to install a standard meter and look for the best deals for you.
    • I have severe anxiety and going to leave my job and have been invited to a meeting but dont wish to attend that is three hours away from where I am. Can I legally give the  permission to decide without my being there? I cannot handle going as I know I'm going to be fired anyway as on my final warning. I'm also giving in my notice this week too! This job is just too much for me now and I cannot work here any longer. It's no good for my health and sanity  I am sick to my stomach thinking about going and about to hand my notice in anyway    
    • Thankyou it’s because I’m awaiting the outcome and a friend said I will be turned down as I asked them a while back if I had ppi on the account and how much it was and they replied.  But they did only send me a short confirmation with the amount and that they trust that answers my enquiry. i just wanted to be prepared if they wouldn’t turn me down based on that. Thanks for your advice on that mate 
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Mick Mangle

NE parking 2 windscreen PCNs for same offence - outside bay - Hornby Road Blackpool

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We paid to park in Hornby Road carpark, the nearside front wheel was on the white line, not over. 

 

We parked on Sunday 20th October and did not return to the car until today, 23rd October.

 

We have two tickets issued by NE parking for the same offence, issued on the 21st and 22nd respectively.

 

How do we proceed?

Can they charge twice for the same offence?

 

Please help thank you.

 

My wife is blaming me.

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Thread moved to the appropriate forum ...please continue to post here to your thread.

 

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any line markings on private land are purely tarmac graffiti.

 

I would bet if you were to go around and take clear photos of ALL the signs there

not one says anything about parking within any lines.

 

please complete this for each PCN

 

 

and scan up each ticket to one multipage PDF please

read upload

 

 

 

 


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I wouldn't lose any sleep over either of their tickets.

 

The first thing is not to appeal.

They have to comply with the Protections of Freedom Act which if they don't, make it more difficult for them to make any progress against you.

 

The first thing is to complete the form on post 3 to see if they have got anything right so far.

Then we would like to see photos of their signs in the car park-taken closely enough so that we can read them.

 

The sign at the entrance is important as are any signs within the car park that are different from the entrance sign and any other sign that there may be there.

 

In addition a photo of the payment meter if there is one so we can see what trems and conditions are on there and if they coincide with the entrance sign. 

 

Within the next month or so you should receive two Notices to Keeper which we would like to see and confirm whether they have any chance of them being able to form a contract with you.

 

If they don't, and most parking companies fail miserably at this, then you owe them nothing.

 

It would help if you please scanned in on of the windscreen notices you already have.

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From what I have read about this organisation, they are a bit fast and loose with their ticketing policy, I do not know if they belong to an accredited body.  There was a blue "park mark" sign also that seemed to suggest they were a "quality" carpark whatever that means.

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their terms should say that any breach applies to a 24 hour period so if for example paid to eb there for 3 days then there can only be one parking event so at best only 1 breach.

We will need to see the siganeg and conditions on the parking meter to gve a better response but agree, sit on your hands until you get the NTK through the post and tell us when that arrives

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Finally managed to organise a pdf.

This is the sign at the carpark

 

Sorry its taken so long

park.pdf

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they refer to a 24 hour period but that doesnt mean it is the same as a calendar day so they have "double dipped" with their ticketing.

So now you wait to see if you get 2 NTK's in the allowed time and then ask the DVLA who has applied for your keeper detaisl and when ad for what reason.

 

the signs says parked fully within the confines of a marked bay. So is the line a separate bay for very thin cars or is it part of a bay? You werent over the line so not outside a bay and that gives a default of being within it.

 

I also asked for images of the paym,ent machine and associated blurb but you havent supplied this. the terms on the machine ARE the contract, not the signs unless the wording is identical and it wot be because there is no tariff on the signage.

 

Whe we request  or suggest something please read it very carefully as  precision is vital in fighting these unfair charges. You will now have to go back and take more pictures. Whilst you ar getting soe of the parking meter please take a picture of the entrance to the land from the public highway even if there is no signage there. We want to see what a motorist turning in would see. Google has a plethora of signs visible so confusion may be your friend here as well

Edited by ericsbrother

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I cannot send any more pictures as I live in Norfolk, and the carpark in question is in Blackpool, Hornby Road to be precise so if anyone else who is local can help out I would be much obliged.  Would the information you are looking for be on the ticket itself?

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we want to compare the blurb on the signs and meter with what their claim you did wrong. Now if there is wording on the payment machine that differs from the signs then it is the payment meter that determines the contract, not the signs so if there is no mention of how long 24 hours is as far as the meter goes then it is what you want it to be when accepting the offer and feeding the machine. They dont get to decide later

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