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EMC car sales of Bagshot - court claim issued


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Same thing has just happened to us.

 

We have been sold a car deemed dangerous.

Turns out that the car had an outstanding recall which was serious and according to local garage the person responsible for the Mot should lose their licence.

There was multiple failures.

 

I am sending our story to watchdog on BBC.

I can't believe I didn't see all of this prior to purchasing the car in August.

They had so many good reviews on Auto Trader...

Pretty sure most are fake now. 

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currently waiting directions from judge for court claim (since January)   MY TIMELINE/CASE  

All the more reason to keep onto them. We are halfway through March – and am afraid that you will have to just be very persistent. Believe me, if you don't keep in control of this, you will simply bec

Start of another Facebook page – use the name of the company – and prefix it with "the truth about them".. Then start posting stories and also links to this forum particularly to this and the other th

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  • 4 weeks later...

They agreed to accept my car returned and refund in 60days.

I organised a transporter and on Friday got email saying they ceased trading. 

 

I rang number of Emc pretending to be a new customer and said I had seen something on website.

He said they are just renovating and gave me number of dealership down the road who could help.

 

We also asked for details for receivership if they have gone out of business in which their response is to bring car in and exchange it.

 

But if you have gone into receivership it is no longer your assets so that can't legally be done?

I believe the company is actually Crown Motor Direct Limited and trade as several places. 

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They agreed to accept my car returned and refund in 60days.

 

 I organised a transporter and on Friday got email saying they ceased trading. 

 

I rang number of Emc pretending to be a new customer and said I had seen something on website.

 

He said they are just renovating and gave me number of dealership down the road who could help.

 

We also asked for details for receivership if they have gone out of business in which their response is to bring car in and exchange it.

 

But if you have gone into receivership it is no longer your assets so that can't legally be done? 

 

 

emc_refundoffer.pdf emc_1.pdf

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  • 2 weeks later...

Noel Quail was the sales manager who sold our car. Also I just got Mikael in email to confirm it is in fact Crown Motor Direct Limited who were trading as EMC. Chobram Central Garage is another trading name under same company number. Good luck everyone. I am sorry this has happened. 

Also EMC were previously Surrey First Cars. They have just registered a new company at the EMC site 8 Swift Lane, too...Automotive Vehicle Brokers Limited. 

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15 minutes ago, Chickensatay said:

 

15 minutes ago, Chickensatay said:

 

 

Sorry, I'm trying to reply but I can't fix this error. Won't let me delete it. 

 

I've got a case number with citizens advice. They have referred to Trading Standards. 

I think if as many people as possible do the same, it should push trading standards to investigate. 

 

Also, an idea....if everyone could email BBC watchdog. And put as subject "EMC rogue traders" (or agree on some subject" if we all have the same subject it will stand out that there are multiple "victims". 

Edited by BlueJean
Didn't want the quote, but it wouldn't let me remove it
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1 hour ago, Chickensatay said:

@Bench123

 

The picture below is a screen grab for the now non existent emc sales website. 

 

'Crown Motor Direct Ltd T/A EMC Car Sales' 

 

Company number 09967993 151.38 kB · 0 downloads

 

Hope it helps. 

 

Screenshot_20191001-103639.thumb.png.695990e982f632b19cc88ca01ef131f8.png

Awesome thank you. We can't take emc to court but we can to crown motors and I know you can take the director of cmd to court as they are responsible for any debts. If they do claim insolvency you can still take the director to court. 

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Also, as they are now effectively trading illegally, they can become personally liable for the debts of a limited company. 

 

But you have to submit a claim before the company is dissolved otherwise other creditors will take precedence. This company and director need to learn. 

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17 minutes ago, Chickensatay said:

Also, as they are now effectively trading illegally, they can become personally liable for the debts of a limited company. 

 

But you have to submit a claim before the company is dissolved otherwise other creditors will take precedence. This company and director need to learn. 

I believe they said they have ceased trading but the company itself is still active. I contacted companies House and also the insolvency register. I believe they have lied to get us off their tracks. Emc were previously Surrey First Cars. I have been doing a lot of investigating lately. I also know as of 9th October a new company has been registered for car sales at the EMC premises. However, as I mentioned chobham motors is still tradi g which is owned by Crown motor. 

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On 10/11/2019 at 18:39, Chickensatay said:

Also, as they are now effectively trading illegally, they can become personally liable for the debts of a limited company. 

 

But you have to submit a claim before the company is dissolved otherwise other creditors will take precedence. This company and director need to learn. 

I believe they said they have ceased trading but the company itself is still active. I contacted companies House and also the insolvency register. I believe they have lied to get us off their tracks. Emc were previously Surrey First Cars. I have been doing a lot of investigating lately. I also know as of 9th October a new company has been registered for car sales at the EMC premises. However, as I mentioned chobham motors is still trading which is owned by Crown motor. 

 

Edit- just found my agreement with wmsgroup for third party insurance. The dealer name on it actually says EMC CAR SALES/COBHAM CENTRAL GARAGE 

 

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  • 3 weeks later...

I have made a claim using cmd company information and the response I got was that they dispute the claim and that 2. 1"Crown motor direct limited is not affiliated, associated, authorised, endorsed by, or in any way officially connected to EMC Car Sales

2.2 we are simply a previous supplier to EMC Car Sales. Customers are relying on wrong information on consumer forums which associate our limited company and EMC car sales. 

2.3 we request that the name of the defendent be amended"

 

Signed ironically by Mikael who forgets he corresponded to us personally in an email and contradicts this saying "EMC car sales are no longer a trading name of Crown Motor Direct"..... 

 

Please keep me updated on everyone's cases and who we should pursue. I have a third party warranty form that lists EMC Car sales/Chobham Central Motors. So if they are trading as Chobham now can I not include that? 

 

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  • dx100uk changed the title to EMC car sales of Bagshot - court claim issued

please keep to your own thread 

 

various posts moved here from various threads 

 

thread title updated

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 months later...

currently waiting directions from judge for court claim (since January)

 

MY TIMELINE/CASE


 

  Quote

 

 03 August 2019

After viewing car, we sent email regarding update on MOT status following rear brake calliper replacement after MOT failure. 05 August 2019 Signed bill of sale for the purchase of Jeep. Attempt to collect car failed after rear brake calliper was found faulty and returned to dealer immediately to rectify. We sent email regarding this.

 

07 August 2019

We sent text to EMC mobile number looking for a follow up as emails weren't being responded to and phone calls, unanswered. Text response was received saying that they were waiting on the fan switch, which was also found faulty at time of collection.

 

12 August 2019

We sent email to follow up that remedial works had been carried out, as we had no response from phone calls. We wanted to know when the car would be ready for collection.

 

16 August 2019

Collected car.

 

24 August 2019

We sent email regarding black smoke from exhaust and excessive oil leak. Also noted that when we went to check oil we discovered it had been overfilled. Sent text asking for response and received text telling us to deal directly with Crown Motor Direct Complaints via [email protected]

 

28 August 2019

Sent email regarding follow up of a phone conversation with the team who agreed to repair the defects, wanting to confirm an appointment

 

5 September 2019

No response was made from our previous email. We sent email for the attention of the manager highlighting the lack of responses and any resolution.

 

9 September 2019

First response received from complaints handler Mikael Shamir requesting bill of sale, warranty, casualty report/written fixed quote and the resolution we are seeking.

 

12 September 2019

Responded to Mikael's email indicating our intention to book the car in for repairs. Mikael responded same day asking for us to get a quote from local garage.

 

22 September 2019

Emailed Mikael following visit to local garage, with the local garage's findings. Requested our right to reject vehicle.

 

23 September 2019

Received email from complaints, dismissing MOT failures. Advised us of the outstanding recall and advised us that they could not uphold our complaint until they had received further documentation about the faults and carry out the recall repairs with a local Jeep dealership.

 

24 September 2019

Emailed Mikael Shamir advising him that we had been in contact with the local Jeep dealership. The dealership advised us that the recall had been since 2013 and that it was a high risk recall, that should have been rectified prior to sale.

 

30 September 2019

Email received from complaints stating that we were outside the 30 day right to reject. Informed us that they were no longer members of the Motor Obudsman and to seek legal advice.

 

2 October 2019

Emailed our response which listed our consumer rights and our requests for a resolution.

 

3 October 2019

Received email response giving us 3 options for resolution one of which we accepted being the full refund of £2400.

 

16 October 2019

Bill of sale and bank details sent to Mikael as per email dated 10 October 2019. We requested confirmation of preferred delivery address to return car as transporter was booked for Saturday 19th October.

 

17 October 2019

Received email stating that dealership had ceased trading due to financial problems and that all arrangements had been cancelled.

17 October 2019

We requested details of administration office and whether an exchange of vehicle of equal value was a possibility.

 

18 October 2019

We received email advising us to contact Noel (manager) about exchange. Received no details about administration office. Requested email address for Noel (manager).

 

19 October 2019

Emailed Noel about exchange of vehicle. No response received.

 

31 October 2019

Emailed Mikael to advise that we had had no response.

 

5 November 2019

Letter of intent posted via recorded delivery.

 

6 November 2019

Letter of intent received.

 

 

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I'm afraid that the County Court is notoriously under resourced – and hugely inefficient. Generally speaking a very friendly bunch but you have to keep an eye on them and sheepdog them.

If you have been waiting since January then I suggest that you contact them by telephone and find out what is going on. Don't be surprised if they say that they have written to you – you haven't received it – or that the documents are lost.

I'm afraid that you must keep on the case with the County Court system.

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Also, I'm extremely surprised that there is nothing about this company – in their various identities on trust pilot. I would suggest that anybody starts beginning trustpilot threads on these companies – on all three identities. In other words start a trustpilot thread and simply copy your review from one to the other to the other. You need to start letting people know. Also I suggest that you start doing the same thing for Google reviews

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1 minute ago, BankFodder said:

I'm afraid that the County Court is notoriously under resourced – and hugely inefficient. Generally speaking a very friendly bunch but you have to keep an eye on them and sheepdog them.

If you have been waiting since January then I suggest that you contact them by telephone and find out what is going on. Don't be surprised if they say that they have written to you – you haven't received it – or that the documents are lost.

I'm afraid that you must keep on the case with the County Court system.

I emailed them as they don't seem to answer the phone, I received last response end of january saying they are extremely busy.

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All the more reason to keep onto them. We are halfway through March – and am afraid that you will have to just be very persistent. Believe me, if you don't keep in control of this, you will simply become a victim of the County Court inefficiency.

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13 minutes ago, BankFodder said:

Also, I'm extremely surprised that there is nothing about this company – in their various identities on trust pilot. I would suggest that anybody starts beginning trustpilot threads on these companies – on all three identities. In other words start a trustpilot thread and simply copy your review from one to the other to the other. You need to start letting people know. Also I suggest that you start doing the same thing for Google reviews

It is a group of men who are registering different companies and trading under multiple names as to avoid liability i assume.

The main company name is Crown Motor Direct Limited.

The have traded /are trading under:

EMC car Sales

Chobham Central Garage

A.Owen Motor Group

 

Principal place of business

Address:
Bagshot RoadChobhamWokingSurreyGU24 8BSENGLAND
Phone:+44 01276945981
Fax:
Email:
Website:
 
Director 
Ahmed Al-Waheeb

 

FCA Authority 789998

company house  09967993

Noel Quail sold me the car from EMC. On the day they sent email saying they had ceased trade I rang the number and pretended to be another cutomer and asked about the website being down. They said they were doing renovations and that the car i had seen on the website I could still buy and was given the name Gabriel at Chobham Central  there sister trading premise.....

 

Noel Quail has previously owned

First Time Cars (Windlesham) Ltd

11073474

registered in surrey

traded as Surrey First Cars

 

Automotive Vehicle Brokers Limited

12251519

registered in october last year  

Christopher Seymour

 

8 Swift Lane
Bagshot
GU19 5NN

 

 

Edited by BlueJean
updated trading names
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Then there companies and their names should be plastered all over the Internet in all the review sites. They aren't. Why not?

Is there a Facebook page? One should be started

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3 minutes ago, BlueJean said:

 

 

Noel Quail sold me the car from EMC. On the day they sent email saying they had ceased trade I rang the number and pretended to be another cutomer and asked about the website being down. They said they were doing renovations and that the car i had seen on the website I could still buy and was given the name Gabriel at Chobham Central  there sister trading premise.....

 

Noel Quail has previously owned

First Time Cars (Windlesham) Ltd

11073474

registered in surrey

 

Automotive Vehicle Brokers Limited

12251519

registered in october last year  

Christopher Seymour

 

8 Swift Lane
Bagshot
GU19 5NN

 

 

 

 

Yes, but telephoning them without recording the call is not going to get you very far. People should read our customer services guide and implement the advice there and then have these phone calls. You need these recordings as evidence

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1 minute ago, BankFodder said:

Then there companies and their names should be plastered all over the Internet in all the review sites. They aren't. Why not?

Because I have only just had time to do this properly now it.  I will keep adding more of what I have discovered including one of the men already being discoverd on a rogue trader programme

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1 minute ago, BankFodder said:

Yes, but telephoning them without recording the call is not going to get you very far. People should read our customer services guide and implement the advice there and then have these phone calls. You need these recordings as evidence

This was something i did on the day I received the email as I had a terrible feeling they were lying. It's not something I can or will use as evidence in court. Just it started the connections for me to research into...

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4 minutes ago, BankFodder said:

Then there companies and their names should be plastered all over the Internet in all the review sites. They aren't. Why not?

Is there a Facebook page? One should be started

They create there own reviews via google etc there are bad reviews but because they do so many false positive ones the real reviews are getting lost 

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  • BankFodder changed the title to Crown Motor Direct Limited, Emc Car Sales, Surrey First Cars, Chobham Central Garage, Automotive Vehicle Brokers Limited, Mikael Shamir, Noel Quail, A.Owen Motor Group-
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