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    • If you are absolutely certain* that you were parked OK, write a letter of complaint to the Headteacher and copy in the Chair of the school governors.   If you or the car were identifiable in any way from the photo (eg visible registration number, driver's face etc) I would very politely write that you resent the untrue suggestion that you had parked/had stopped/were waiting in a way that contravened any traffic regulations, and that you are sure that the school will understand that you would like an apology and a correction to be printed in the next newsletter.  (You can also clearly state that you were identifiable from the photo because other parents have mentioned it to you).   See if that works.   You don't want to go to court for defamation as you'll need access to about £10k in fees before you get out of bed.  You just want an apology and a correction.  If what you've told us is accurate, I don't see any reasonable school failing to say sorry.     *My wife is a former school governor and my experience listening to her is that very very few parents actually understand the meaning of the no stopping/no waiting signs and road markings outside schools.  Don't complain unless you are sure you weren't stopped where you shouldn't have been.
    • And they haven't offered a speed awareness course either?  (Have you done one in the last three years or is this in Scotland?)   And is one of the notices for 34 in a 30?  As Man in the Middle says, that ought to be below the level at which they take action.   (And sorry - I don't want to appear preachy - but...  there don't have to be any warnings or signs or lines on the road to advise you of the presence of speed cameras.  If you get away with an exceptional hardship argument you will need to stick to speed limits in future - whether you know there are cameras there or not.  NB Don't know if this applies to you, but most 30 mph limits are restricted roads with a system of streetlighting and don't even need speed limit signs - you are assumed to know this from the Highway Code).
    • It's up to you if you want to pay £300 you don't owe plus whatever Unicorn Food Tax with no basis in law whatsoever that they will have made up in the Letter Before Claim.   We'd prefer you didn't.   But you have received a LBC so it's make your mind up time.   So please    - post up photos of the signage in the dark that you'll have taken two months ago (post 14)    - post up details of planning permission for their signs you'll have found out after you got onto the council, again two months ago (again post 14)    - also let us know if you agree with Brassnecked's excellent letter or if you'd like to tweak bits depending on what you've found out    - upload the LBC.  Some of them are appallingly drafted and invariably contain Unicorn Food Tax which is all useful extra ammo    - also, where are you living now (post 35) and are you comfortable with legal communications arriving at your parents'?   If you look in our PPC Successes thread at the top of the page, you will see 275 times these cheats have been seen off with their tails between their legs (and all had the same "well known legal companies" (ho! ho!) on hand).  In reality 275 times is a massive underestimate, in all 275 cases there was a "moment of victory" IYSWIM where the PPC were thrashed in court or discontinued a claim or were called off by a supermarket chain, etc., etc.  There will have been at least that number again where they were told to Foxtrot Oscar and then crawled back under their stone.  They are eminently beatable but logically when you're in legal dispute you have to put some graft in to beat the other party.
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Universal Credit Advice


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Hi, I'm currently in receipt of Universal Credit and there is an Advisor making my life difficult.

 

So far in meetings with various Advisors I've explained what I've been doing and have a printed list of job applications with me. It confirms the jobs I have applied for with the dates and times the job application was sent.

I'm completing everything on my Claimant Commitment and am getting some interviews whilst setting up part time self-employment for myself so all is going well.

 

This one Advisor however refused to even check my printouts and accused me of not participating as I had not used the online journal. I started to explain that none of the Advisors had cared and it was my understanding that I could provide printed copies.

 

She terminated the meeting and refused to talk to me, setting up a meeting with her manager instead and refused to give her name when I asked. I have another meeting with her next week and am dreading that she will sanction me, so any advice would be greatly appreciated.

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https://makeacomplaint.dwp.gov.uk/

 

https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure

 

Fill in the 1st one - Use 2nd for guide... 

Complain about it - You have proof so should avoid a sanction...

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Thanks for the quick response. Is there anywhere that says I have to use the Online Journal, I've been out of the loop for several years but all I can find is a FOI request that backs up my thoughts on being able to provide a printed record.

https://www.whatdotheyknow.com/request/460828/response/1115310/attach/html/3/FOI 408 attachment 1.pdf.html

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As long as you are meeting your claimant commitment there is no issue. So you could not  be sanctioned.

 

What you need to be aware of, is that with some online benefit claims or even online education courses, that there is an expectation that an online record such as a journal will be kept. If you are unwilling to do this, unless your claimant commitment says you agreed to record certain information on your journal, then no action should be taken against you. 

 

 

 

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Thanks for the advice, there isn't anything on my commitment about using the online system. I thought about it when I applied and as I'm well organised already, writing out the information again is a waste of time. If my internet connection is down, I'm stuck and if they lose it or can't access it for whatever reason, it's going to cause problems.

 

At least paper doesn't run out of batteries or need an internet connection.

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Just be aware that there is a general move to have everything done online, as this is the way the world operates.

 

At some point I can see people not having the option to make manual records, unless they don't have internet services due to where they live or they have a disability which prevents internet/computer use.

 

I can remember when applying for jobs a few years back, that the only option provided by many employers was an online form that needed to be completed. And if you did not apply within a few days, then it was too late.

 

I would strongly recommend that if it is possible that you start to record everything online including the UC journal. Register for online job searches such as Total Jobs and check everyday for new jobs.  Keep a full record of everything you do.

 

if you think about it, UC being an online benefit may start to handle claimants remotely via online journal, skype, phone calls where necessary. If people can be trusted to record everything online, which a Work Coach or administrator can see, then perhaps claimants might not have to travel to Job Centre appointments.  Of course some people might always prefer face to face conversations and getting out of the house.

 

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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When I put through a UC Claim last year - it took me 4 mins to complete the entire process with all my information than 25 mins filling in a form...

This used Secure Identity. For me its easy - For others not so much... 

 

I would like to think the JCP / DWP is flexible but let see.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Does your claimant commitment state to update journal or job application section of your account to provide the evidence?

 

If not, then written or even verbal would suffice. If the commitment isn't tight enough to state where to put your evidence then there is nothing they can do.

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There's no mention of using the job application part of the online journal on my claimant commitment. As I say, there's only this one Advisor that seems to want to make it a massive issue - terminating the meeting if I dare to argue back.

 

I simply have: check it often - complete to-do list (has only ever been meetings to attend on there) - update circumstances

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