Sorry fellow members, my post above seems cold and demanding, I was editing it to state that I would really like your help but ran out of time, I've given as much info as I can think of, but if you do need more, please ask.
Hi anyone advise me I’ve took out insurance with these had accident and my fault not claiming for my damage excess 3000 pound regardless of blame and cannot afford 3000 outright will I have to pay upfront? Also how does this excess work if third party put in claim many thanks
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!