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    • 1. who knows... 2. not the whole A/C vanishes from your file on the DN's 6th b'day ...already carefully explain this. 3.yes 4.already carefully explain this.
    • if i remember rightly, long ago in one of the first drafts of the old proposed gov't overhauls, there was a listing of recommended 'charges' that inc wrong reg = £20. some PPC's implemented such changes in advance. then later as it looked increasing likely the new code was never going to be implemented after it's 1st review and another set of codes was to be debated they all quietly revert back .......... dx
    • Potentially it may not even get sold on? Just the default left for 6 years then gone? but if it is sold on ill get a letter from the DCA which is the notice of assignment? Sorry what is the different between a default notice and a default cal marker? yes, i may try and work arrangements out with the OCs after the breathing space but I'll see my circumstances then thank you again for all your help and patience, I really appreciate it and apologies If i am too fast or repeating myself.
    • receiving a default NOTICE (forget simple default cal markers) does not mean it will get sold on... OC's very very rarely do court themselves.  if it does you would receive a Notice of Assignment from the debt buyer/DCA.  as for reduced payment if it remains with the OC and they issue a DN, no harm in trying but lets get all your ducks inline first. dx  
    • okay thanks do you know how long it will take for it to get to the DCA or could the OC try and issue a CCJ? even though it's unlikely also for example would the OC agree to a reduction and a small payment over a super lengthy period of time if agreed? Rather than go through chasing apologies again for all the questions, just trying to understand all the possible scenarios.  
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Natwest Not Refunding ATM Error **RESOLVED**


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Hi

 

I tried to take £120 out of a Barclays ATM using my Natwest debit card.  The machine gave my card back but didn't issue any money.  The machine made a noise like it was counting notes then stopped and a message popped up on the screen saying unable to issue cash please see card provider.  I had to get cash out of another machine near by.

 

However the money was taken from my account - I raised a dispute with Natwest of which the outcome was the ATM provider found no error and the bank wont refund.  I have complained to Natwest and they will not have any of it and told me to contact the ATM provider.

 

I find this very unfair as I have done nothing wrong yet they will not refund the money.  Any ideas on where I can go with this - many thanks

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when this happens you should always approach the ATM company.

where is this machine

on the side of a bank?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok well I cant see asda not having had questions about this before 

go into them at their customer helpdesk

ask who to contact as your money didn't come out.

 

had this a few years ago and it wasn't until the provider of the ATM machine physically looked at the log of the machine that day 4mths after it happened and proved me correct that I got my £250 back

after being told by my bank not their problem.

 

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi DX

 

I have contacted ASDA who have said they have no involvement with the machine and need to contact the owner who are Barclays - they could not give me any contact details.

 

I rang Barclay's who were no help whatsoever and could not give me a number to contact - they told me to check the contact details on front of the machine.  However there are no contact details on the front of the ATM.  There is only a sign saying ASDA have no responsibility for the machine and to contact your card issuer in the event of any problems.

 

I am going round in circles with this and think my only option may be a complaint to the FCO?

 

 

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what do you mean by contacted asda?

 

please don't get me wrong but if it is in the premise or on their wall [which most are] they are duty bound to give you an address to write too.

did you visit the store or use asda HQ website?

 

https://www.barclays.co.uk/help/cards/debit-card/cash-machine-money/

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi DX

 

Natwest have just contacted me and admitted they have made a mistake - they checked with the wrong ATM(the one I used a couple of minutes later)

 

They are refunding the money and have offered me £50 compensation so at least its been sorted - mnay thanks

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though something was a miss 

but getting to the bottom of it...:lol:

 

well done

title updated.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Natwest Not Refunding ATM Error **RESOLVED**
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