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    • Just to be clear you say your last payment to Mint was 3rd October 2014.   if that is the case there are possibilities:   a). Your last payment was a normal payment as a result of receiving the normal monthly bill and paying some part of it.   If you did not then pay anything else then you would have received some debt collection letters from mint over a period of some months presumably culminating in a Default Notice probably somewhere between month three and month six.   If, following receipt of that notice you did nothing then fourteen days after the date of that notice the statutory bar clock started which means that it probably started somewhere around January to April (but check this by getting SAR sent to Mint).  In this scenario you could have perhaps eight months to go before the stat bar kicks in.   b).  You had not paid the account properly prior to 3rd October 2014 and a DN was issued.  You responded by paying and the DN became voided as you corrected the issue by paying the arrears in which case we are back to a)   c).  You had not paid the account properly prior to 3rd October 2014 and a DN was issued.  You did not correct the situation within 14 days of the DN being issued and as such it came into being.  However, you continued to make some payments but if you did not fully pay the arrears the DN stays in place in which case your Stat Bar clock starts the last time you made a payment and this account will therefore become SBed 3rd October 2020.   Hope my logic is sound but I welcome any other CAGers chipping in here.   To be clear, did you pay Mint until you stopped paying or did you start to pay a debt collector after the account was passed to them?
    • Can you not hand deliver the letter of rejection to Canalside Motors quoting the the bank transfer reference number ?
    • Thanks - I posted the letter this morning. I'll spend the next few days getting familiar with the consumer rights act and the MCOL service. 
    • Hi there, Just a query regarding Savvy. I took out a loan with them in October 2019 for £750. This would be repaid over 52 weeks at £28.27 per week. I maintained payments on a regular basis until 20th March 2020 by which time I had paid a total of £565.40 (20 repayments of £28.27. I notified Savvy by live chat that I had been furloughed on 23rd March and would struggle too make repayments. i also emailed them on 27th March with confirmation of my furlough. They asked for Income/expenditure - not unreasonable but the template they asked me to use was shocking to say the least. I then sent them my own version drafted with help from National Debtline. This is a self service budget that I can amend and save as necessary.   Long story short and I am now back in work and my wages are back to normal. However, i am required to move house for personal reasons and the current landlord wanting the house back - well notified so there is no issue there. I have also kept Savvy up to date, especially as my family have suffered mental health issues in the early part of this year. Again i have notified Savvy, filled in a new IE form. This is the response I received.   Thank you for your email.   I have updated the income and expenditure form based on the information you have provided which shows you have a minus disposable income of £66.86, we allow £50.00 emergency cash which leaves a minus disposable income of minus £116.86.   Can you please confirm how you make up the deficit each month?   When the loan was issued in October 2019 an income and expenditure form was completed with you, can you please confirm the reason the following has increased.   Rent/ Mortgage has increased by £1,162.00   Housekeeping has increased by £580.00   Household Bills has increased by £507.40   Car/ Travel has increased by £123.80   Social has increased by £150.00.   Due to the changes to your financial circumstances we would need to see a 90 day copy of your bank statement.   Please find below a link to a system we use calls open banking, please click on the link and log in your online banking details this will automatically generate a 90 day bank statement.   LINK REMOVED.   I have placed your account on hold until the 12th August to allow time for the bank statement to be sent in.   They have now issued a default notice.   Any advice would be greatly appreciated before I initiate a complaint against Savvy. I have maintained reduced monthly payments in line with what I can afford. Is it reasonable for Savvy to ask for access to my bank statements. They did not ask for them when I took out their loan.  
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
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Foolishly

Moneybarn - Return of Goods Order Suspended By Consent Order

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you don't need to tax/mot/ins if its off road and sorn'd and that's free.

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Quote

 please keep the vehicle taxed and insured for the time being, as per the terms and conditions of your finance agreement.

 

 

I would at the least keep the insurance running...wouldnt want it to be stolen or damaged ?


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Yes SORN offroad, and keep insurance especially if its paid up for rest of  year.


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Yes ive sorn'd the vehicle it is stored in a secure area. Thanks.

 

The insurance is one part of the area that puzzles me,

 

MB inform me in their correspondence  (what I interpret anyway) I no longer have an interest in the vehicle therefore surely im not obliged to pay 65.00 per month insurance for their benefit

- (just wanting to know if im legally required or obligated to insure,

im not saying im cancelling insurance,

 

I feel its a grey area when im informed on numerous occasions the agreement is terminated so would like to understand my obligation, or if any still remains).

 

 

 

 

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there is no legal remit that MB can use from their behalf, to make you insure the car.

 

there is some vague wording I expect stating you should look after their asset I expect.

 

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Well now we all seem to be getting slight normality back in our lives (although a long way to still to go) I feel its time to finish what I started with MB and tackle the first hurdle!!

Complaint Time!

Would a complaint have to be sent to MB initially?

I am finishing compiling my detailed list and if someone has some spare time I will upload the list as I feel im gonna need some assistance in actually compliling this detailed complaint, im sure DX will have some valid useful notes already 😁

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Oh dear I am having issues, not sure of the best opening paragraph to start off my letter of complaint. Its harer than I thought it would be 🤔

 

There are so many issues that need addressing, however I dont know if I should be summarising the issues im raising with directions to the relevant points; i.e Comms log page number, CCA, Documentation received (Letters etc), or going for full indept complaint.

 

Any direction appreciated.

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just list the various categories the complaint encompasses

don't go into specifics, keep them guessing..

 

 

  • Thanks 1

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Ive amended my draft complaint again and again dont want it to be an essay, as suggested, im keeping them guessing as much as possible.

 

It has dawned on me I dont think I ever asked this question, as this does throw a big spanner at MB.

 

The agreement started 17/11/16 for 60 mths, but only payable over 59 mths. The end date stated 17/12/2021.

 

MB informed me the consent order payment date of 16th of every month was to keep in line with the agreement payment dates!!

 

So am I correct in assuming the actual first payment date was 17/1/17 then a further 58 payments are required to take it to end payment date 17/11/2021.

 

In effect month 1 is deferred (17/12/16) although they dont actually tell you that but the figures and dates on the paperwork infer that to be the case. Otherwise the agreement would be over paid by one month if 60 payments were made.

 

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not important.

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Ok, 

 

I thought it may of helped as their DN stated 2 installments in arrears when it was issued on 10/2/17, but it would infact only have been 1 installment overdue 17/01/17.

 

I will keep to what I already know and stop over thinking further issues. 😁

 

 

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a dn can be issued even on one default payment.


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Posted (edited)

Update, advice please; 

 

Im receiving messages from Burlington

(I believe are part of Marstons) (Emails, text messages, phone calls)

They are asking me to urgently contact them regarding Moneybarn and to do so within 24hrs

 

Not sure if I should email them back or what would anyone suggest? 

 

Thanks

Edited by Foolishly
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they are simply powerless repo guys with a car transporter.

they have zero legal powers.


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Ok thanks,  I wont bother replying.

 

Should I leave the car on the roadside to be collected, post keys off and amend the V5, or hangfire until everything is resolved one way or another?

 

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don't put it on the road 

it's not insured, taxed, mot'd

and still in your name.

 

actually re reading the thread....you don't want the car and it's one less thing to worry about.

 

if you wish contact burlingtons and arrange they collect it?

 

gets the court order out of your hair too.

then its just arguing with MB to do a VT 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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I thought  I couldnt VT as its already terminated.

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as said MB makeup their own rules

 

IMHO MB were wrong to refuse VT in 1st place


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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