PRA Group Natwest Overdraft

[adam1992]

I have a Account with PRA Group for a Natwest Student Overdraft (Opened 2008 defaulted 2016) .

 

I am getting a lot of letters from PRA asking for payment/settling my account offering discounts (of about £100).

 

Do I continue payment plan as before? I can't CCA as they are an overdraft I believe

[AndyOrch]

Who is the payment plan with now .....Natwest ?  Has the debt been assigned to PRA ?

Andy

[adam1992]

PRA have purchased the debt 

[dx100uk]

so you've had a notice of assignment then?

 

if so that's rare for nasty west to sell it on they typically litigate themselves

so I bet the debt is vastly inflated with penalty charges and the interest they attract.

 

i'd be sending NW an sar

get all the statements.

then go thru them with a fine toothed comb.

 

could be £1000's to reclaim....

 

pers i'd stop paying

 

what was the original debt amount

and what is outstanding now

a bit more info on the history please

 

dx

 

 

[adam1992]

So I ridiculously had this overdraft since 26th August 2008 and left it in the overdraft for nearly 10 years I believe. 
 

they then requested repayment and removed the facility so I hit a default. I was then paying £10.00 into the account on a plan.

 

Since PrA got involved they closed the NatWest account as I can’t send money into it (as I was doing to pay it) anymore. 
 

They offered lately for me to pay £955.59 as a one off discount. They keep contacting me to make an arrangement.

 

The balance is £1005.88 (I’m fairly certain they reduced some charges before closing it- I think it was left in the -800/900 for years without charge)

[dx100uk]

no the account would have been defaulted and closed by NW before they sold it on.

 

did you get that SAR running to NW? got it back yet?

 

its gonna be pretty easy for fees etc to get upto £1000 for an OD debt from 2008.

thats most probably why NW sold it and didn't litigate themselves

they know the debt is bogus.

 

 

 

 

[London1971]

You will get loads of information when you SAR Nat West, they even break it down for you into fees, PPI (if you had it).  You'll probably find loads of late charges to claim back too.

 

As for PRA just ignore them unless they send a PAP letter, don't pay them anything and certainly don't speak with them.

[dx100uk]

open

[adam1992]

I’ve had my SAR back

 

Unfortunately they’ve given me no statements but in the FAQ I’ve read I have to order those on request.. 

 

doing that now

 

theres copies of a complaint over charges a few years ago which they rejected there too

[dx100uk]

eh?

statements MUST come in the sar 

 

[London1971]

No statements? That’s the whole point of the SAR. 
 

When I SAR’d HSBC I received a big heavy box  with every bank and credit card statement ,since 2004. You’d be expecting something along those lines.

[adam1992]

That’s what I thought but not from NW.

 

An FAQ was included stating if I would like copies of my statements to contact them advising of the accounts & dates required.

 

I kind of feel it’s taking the P.. that’s the whole reason of the SAR.

 

Edited July 26, 2020 by adam1992

[AndyOrch]

Your bank is not required to provide copies of the actual bank statements, but they must provide you with your personal data contained within them, for example, by providing you with a list of transactions.

 

https://ico.org.uk/your-data-matters/your-right-to-get-copies-of-your-data/what-to-expect-after-making-a-subject-access-request/

[adam1992]

I see, well i've requested so let's see what comes I guess.

[adam1992]

Had an absolute nightmare getting these. Couldn’t get posted out, only to the bank for collection..

 

I’ve received statements (on actual statement paper not just A4) from around 2008-2013.

 

The account is shamefully from inception pretty much always overdrawn or made right to instantly overdrawn again.

 

A few charges nothing major, but there’s nothing from 2013 onwards... I don’t understand. I’ve letters about charges in that time frame.

 

 

[adam1992]

Hi Guys,

 

Guessing for this I just sit tight for anything else popping in the door? As I stated above I can't really see that many charges applied..

[dx100uk]

well theres got to be a reason they sold it on..

could just be a business decision as they'll get lots back through taxes and insurances they have etc etc 

NW wouldn't have lost out

 

but it does puzzle me when we've seen far worse cases with regards to the debt being heavily inflated by charges/od interest/fees etc than yours and NW themselves have done court.

 

go thru that sar again particularly the account/comms/notes log see if you can spot reasons.

 

if PRA have been mainly quiet since you came here in 13mts ago id not kick their pram wheels

yours is not the next move toward their involvement

[adam1992]

17 hours ago, dx100uk said:

if PRA have been mainly quiet since you came here in 13mts ago id not kick their pram wheels

yours is not the next move toward their involvement

I'll await PRA I suppose.

 

What's odd is going through the SAR is how little there is - no default notice, no collections letters, no assignment notice, there's nothing in it..

 

2008 - Signed Account Form

2008  -ID Verification

2008  - Account Open Letter

 

01/14- Complaint About Overdraft Charges (Jan £54, Feb £90)

Complaint rejected but as gesture they cancelled the Unarranged Fees 

 

05/15 - Letter regarding complaint- account won’t be put into default whilst with collections. -  over £350 over drawn above the limit of £1250 (However, letter is dated 23rd July 2020….

 

05/16  -Letter from CAB Assisting For Account.

 

08/18 – Response to complaint at Westcott contacting me early hours on behalf of Natwest and rejected.

Edited January 31, 2021 by adam1992

[adam1992]

Hi DX, Andy

 

I've received another SAR last week, with all the statements (no extra letters..)

 

Attached a sheet I think it's right - interest/charges

 

I feel this should of defaulted well before it did looking at how many times it was OD and graduated in '11.

Natwest.xls

Edited February 18, 2021 by adam1992

[dx100uk]

urm not sure what you are doing there.

 

dont put any interest payments in

 

 

just FFEs

 

but it turns out very low

 

are you still paying?

 

 

 

Copy of Natwest.xls

[adam1992]

Ah right my mistake.

 

I'm not. Last payment I think 2019

[dx100uk]

pers i'd let this run

until/unless you get a letter of claim.

[dx100uk]

Open

[adam1992]

After having I think 1 letter in nearly 2 years from PRA they’ve sent me one last week stating they will be transferring it over to Moorcroft..

 

I’m assuming they just mean getting them to do the legwork rather than a sale of the account as there’s not a notice of assignment or anything 

[dx100uk]

moorcroft dont buy debts.