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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Arrow Global Vanquis


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I have had a long term agreement (via CAB) with Vanquis whereby they froze my card and allowed me to pay off a sum each month to tackle the debt, without interest.

I've since this month have had a letter from them & Arrow Global stating a notice of assingment.

(Think the account began in 2014)

 

The account has been sold to Arrow and payments should be made to Arrow. 

 

I've check (MSE/Karma/ClearScore) and it's completely gone (the account) but understand that it may reappear.

I've had no default or default notice that I'm aware.

 

I'm a bit confused whether I continue my agreement (as they will pass the payment on as it's set up) or get in touch. 

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so vanquis have sold the debt to arrows.

 

probably from before 2014 

and defaulted? soon after?

hence its now gone as the default reached 6yrs?

 

send them a CCA request.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ah no DX apologies.

 

its never defaulted.

We had a an agreement in place whereby they didn’t default the account so every statement that came through had the interest frozen and I was just chipping away at it.

 

which is why this doesn’t make sense.

Surely it has to default before they sell it?

I’m totally ruined if this Company now applies a default .

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it would need to be defaulted and vanquis issue a default notice for court action.

 

why would a default ruin you?
 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 7 months later...

open

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

CCA request is just waiting to be printed.

I’m a little confused who owns the debt I’ve just had a statement that runs the past October - March. (Letter is dated may)

 

ive been paying £10 a month still to Vanquis.

These payments are listed here as I’ve not been paying arrow.

But where have the April/may payments gone?

They aren’t there. 
 

It’s a very weird letter as bar an account number it looks more like a bank statement and didn’t refer to what it was related to (account wise).

It has card holder name, credit limit (£0)

ive never seen a debt chasing letter like this.

Well it’s not even a letter

 

States your account is currently managed by NCO resolve on behalf of Arrow.

Who do I send a request too?

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probably a statement from arrows i suspect..

 

are they chasing?

if not i'd sit on your hands.

and continue your payments.

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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On 13/06/2020 at 17:16, London1971 said:

What does it say on your credit file?

 

So it doesn't show upon ClearScore, Doesn't Show Up on MSE, Doesn't Show Up On Credit Karma as this was what confused me initially when i started the thread, it's just gone. 

 

On 13/06/2020 at 17:45, dx100uk said:

probably a statement from arrows i suspect..

 

are they chasing?

if not i'd sit on your hands.

and continue tour payments.

 

 

 

Still send the CCA or just leave it as it is?

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Bet the debt was defaulted when they sold the debt.

 

sar mbna

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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:pound: teach me to working on an MBNA case at the same time..

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

sar vanquis cease payments for now

let arrows sweat a bit.

 

was your credit file shot when you took this out?

 

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Honestly I don't remember, there would of been defaults around that time if not before, and student overdrafts owed and such. I'll SAR them

 

DX in addition to the above - looking for the template do i sign the SAR request and is it free now or still £10?

 

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Hi,

 

SAR is now free under GDPR. Yup sign the SAR.

Its also possible they will come back to you asking for ID. That’s also perfectly normal and nothing to worry about.

 

The CCA is the one you don’t sign.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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If you read all the posts in the sar link..you'd have no need to ask these questions....

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Hello.

 

I’ve had a reply to my SAR from Vanquis asking for proof of identity to clarify

- they enquired if can reconfirm the account number, dob and proof of address

(I have changed since it was at my parents house for a while).

 

They’ve also provided me with their GDPR email to reply too.

 

Is there anything preventing me sending something over email for the SAR or should I continue with paper?

I don’t have access to a printer is all and I’m not sure what documents I may have bar a bank statement to proof my address. 

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did you not read all the posts of the SAR link before you sent it?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi DX

I did but assumed because the DCA had contacted me here and I was on the electoral roll the OC wouldn't have an issue.

That was incorrect of me and I should of been more attentive.

 

Our tax bill gets dealt with by my partner,  I've never seen it sent to me. 

I will send a bank statement I guess if that will work and update when I receive 

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a bank statement alone sadly will not be enough,

what official gov't establishment doc like passport or driving licence, benefit etc might you have?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

ive removed your upload

we don't need that being copied by arrows do we.

 

you need to look at the comms log

and find when vanquis issued a default notice.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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