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    • I was the manager of an off license. We reopened on mon 30th, and I received a very large delivery which we weren’t expecting (and I wasn’t told about until 2hrs before by my line manager) all managers received a text from regional manager which stated when deliveries are coming in shops are to be closed. He didn’t ring this info in, I just read the text. When I saw how big del was (completely covered the floor, could barely move around it) I kept my shutters closed and proceeded to pack delivery away. The store remained closed and we lost 5hrs trading time. I didn’t seek permission from manager to do this, with the current safety precautions enacted (only allowed 1 customer in at a time as manadated by HQ) I didn’t feel this could be safely achieved with 3 members of staff in and all the stock everywhere.    anyway, regional manger calls into shop at 4:50, hits roof that it’s closed and storms out of shop after exclaiming I didn’t have the authority to keep shop closed. Fast forward 1 1/2 weeks later today regional manager comes in at 4pm with prepared questions, I answer truthfully and state I didn’t think it was safe and I had the best interests of business at heart and that I had turned up for work every day since this incident and nothing had been said. He said that they will examine this information and can come back for more evidence if needed. He goes away again and at 5:59 (my shift finished at 6) he came back in saying they’d examined all the evidence and that their decision was dismissal, I was to gather my things and there’d be a letter in the post with information should I wish to appeal.    quite a shock. Anyway, I will see what this letter states as their reasons I committed gross misconduct, I am a bit at a loss as to what I specifically did to be deemed gross misconduct. I’ve worked for them for 10years, taken 2 days off sick in that entire time and had a faultless record so I’m just flabbergasted they’d immediately sack me for something which happened in unprecedented times when all I was trying to do was keep myself and my staff safe and safely make their store presentable and adequately accessible for all. Any thoughts on the above? Obviously this is all too fresh as it happened only hours ago 
    • Hi KL1 and welcome to CAG.   You say the buyer contacted you saying, "...... he had seen it cheaper somewhere else and wanted to cancel the sale."   Do you have this in writing and, if so, in what format ?   It would be useful if you could tell us more about the item you sold.    
    • I wanted to report a success against UKPS that started in Dec 2018 and was concluded today.  I did do a bit of reading through this site for guidance though so thanks for that!    in Dec 2018 a family member reversed onto a private road in Coventry and waited about 1 minute or so to collect their partner.  Meanwhile the owner was loitering and waiting to catch anyone on his land with photos.  2 photos were taken about 40 seconds apart.   With my help I disputed the charge stating that the driver had not "parked" but had only stopped momentarily to pick up a passenger.  I did not state at any point who the driver was.   UKPS from Leamington Spa were trying to enforce this and insisted on the charge of £60 + £100 being paid.  I sent a 2nd letter confirming the position of the 1st letter and that no further letters would be sent.   4 threatening letters were sent from Debt Recovery Plus and Zenith Collections and duly ignored.  The last kindly offered to settle for £136!    Then a letter from Gladstones Sols threatening the same was also sent, and mentioned Beavis vs Parking Eye.  This was also duly ignored.   Finally a Letter Before Action was sent by email.  Aha!  Game on.  They cited Vehicle Control Services Ltd v Nick Idle and Vehicle Control Services Limited v Damen Ward and that stopping for any time is a breach, and it was only the length of time stopped that may affect the value of the breach.   I said that signage said no PARKING, not no STOPPING and that appropriate case law was JOPSON v HOMEGUARD where the judge specifically said "Merely to stop a vehicle cannot be to park it"   They then came back at me with an evidence bundle they were allegedly going to use at court against me, stated the signage was clear,  a nd repeated their "no stopping" case   I came back at them with the same as before and added that, in their world, someone coming onto the land and wanting to read the signage would have precisely NO TIME AT ALL to so as, according to them, even stopping for mere seconds was a breach.  I also threatened that I would claim costs for my wasted time in dealing the case.   Today they emailed me as follows: ---------------------------------------------------------------------------------------------------- Good Morning,   Thank you for your correspondence. We apologise for the delay in our response, however as no further action has taken place we trust you agree no prejudice has been suffered.   Please note that our Client has cancelled our instruction on this matter and the matter is considered closed.   No further action is warranted. Kind Regards ----------------------------------------------------------------------------------------------------   16 months on and UKPS gave in  
    • Hi JGS,   Yes, as LED lights, they should last 10,000 hours or more normally, maybe up to 20,000+.   If you bought 2 lights one day and 2 more the next and one has failed, you have a good argument to have a replacement for the failed one (not available), or a new set of 4 similar lights
    • It would give her more seditious ideas.  The question is still, "Does Sainsbury’s offer those very nice “Two Indian curries in a box” meals on Home delivery.
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Cost of duplicate damp course certificate?

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We are in the process of selling our house and the buyers solicitor has asked for proof of work that we had carried out which included damp proofing and cavity wall ties , i have the original quote but cannot find the guarantees as this work was carried out a very long time ago, so i contacted the company that did the work to see if they still have record of the work which they do and were more than happy to supply me with copies for ......£120 😳as you can imagine i said thanls but no thanks even my solocitor was gobsmacked is this the going rate ?? For a couple of bits of paper ? Surley its slightly excessive 

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Yes it is excessive and I don't think you have any choice other than to pay up.


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Most guarantees are not transferable anyway to the new owner so why a solicitor should request it is pointless.The quotes should suffice to prove the work was carried out.



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if the guarantee is covered by a trade association scheme they will have the reference for it, as is the case for replacement windows and the FENSA scheme that automatically  gives the nod for the building regs notice requirement.

The other way fo going about this is to ask for a copy of all the data they hold on you and the job under the GDPR. Even if they wont send you a copy of the guarantee you will get copies of the paperwork saying who did what and when and they will have to stand by their work.

If they dotn provide the data you say that you are makinga  claim against them under the guarnatee scheme and want them to come round and inspect/ remediate you problems at that will force them to write to you denying there are any problems.

Alternatively it is unlikely that the purchaser has any idea that their solicitors are delaying the purchase wrangling over a bit of worthless paper so you could tell them that you are minded to withdraw frok the sale if this is the only sticking point.


dont let the lawyers get in the way of the smooth running of the tansfer, they ahve a habit of demanding things that you wouldnt be slightly  interested in anyway. My solicitor wrote to the peopel I was buying teh house from demanding indemnity insurance against breach of covenant that affected a field wall that was demolished in 1928 and the house was built in 1959 so hwo that got dug up is beyoond me > after a complaint I was awarded £200 refund of my fees. try and see if this is just the sold ot the mortgage provieder doing the box ticking and you may well get the whole thing dropped in no time

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