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Tp199

CRS/Harlands

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Hi all,

 

ive noticed a lot of communication regarding gym cancellations and DCA’s.

 

i joined a gym in July 2019. Didn’t like how busy it was, or the fact that staff pressured you to get off equipment! I spoke with them with 14 days of joining and said I’d like to cancel - which I have every right to do.they said they’d sort it.

 

cancelled my DD. 
 

now just had an email from CRS, demanding I pay £435.  £115 of which is their fee! 
 

I’m about to send a letter to say that I was within my legal time to cancel. 
 

any advice? Should I add anymore?

 

feeling very anxious about this. Can they actually do anything? I know you say they can’t - but it’s still a worry!

 

thanks! 

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nothing they can do to you

you cancelled within the legal 14 days period.

 

block and bounce their emails

 

moved to the gym forum

 

dx

 

 

 


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Hi Tp and welcome to CAG

 

1. Can you tell us what gym this is about.

 

2. Did you sign up to the gym on their premises or elsewhere.

 

3. When you told staff at the gym of your dissatisfaction, what did they say to you.


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Hey,

 

so just received an email from CRS. Saying I have to prove I cancelled...yawn. Bearing in mind this is way over a month ago I sent them a letter!

shall I just block them now? Not even respond?

 

this is regarding gymetc and I joined their gym online...

 

thanks!

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should have done that a month ago.

 

dx

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Thing is, how do you prove a conversation :( 

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Hi TP,

 

The good news is - You don't have to prove anything !

 

You've already explained your position to Harlands and need not do or say any more.

 

Just ignore them.


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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Hello again,

 

just received this:

 

‘We would still like to reach an amicable resolution to this, however, if you fail to respond to this letter, we will have no option but to commence further action to recover the monies owed. The options available to us are:
1. LEGAL ACTION
We believe you are in breach of a legally binding contract with Gym Etc because you have not paid your membership and our fees. We may pursue a claim under this contract through the Courts. If we do so the following process would apply:
1. We will write a formal letter explaining what we are demanding and give you a final opportunity to pay/reply;
2. If this failed to settle the matter we would issue proceedings against you in the County Court;
3. Youcouldtheneither:
a. make payment, ending the legal process, or
b. dispute some, or all, of the amount was owed.
4. If you dispute the amount was owed the Court process would continue, at the end of which
the Court would make a decision on our claim.
5. A strict Court imposed timescale will apply in relation to the Court process.
Were we to be successful in our claim, or if you ignore the claim, a County Court Judgment (CCJ) may be registered against you requiring you to make payment. You may also be liable for our costs of pursuing legal action and interest on the amount owed.
If you then fail to pay the amount covered by the CCJ we would take the next steps required to enforce the judgment. To do this we would have to make an application to Court.
2. OUTSOURCE TO EXTERNAL AGENTS
Your account would be passed to another Collection Agency who will take further action to recover the monies owed.‘

 

anything in it?

 

thanks

 

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Ps - thought I’d blocked all emails!

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who from?

and anyway its option 2 

they don't do court .

 

dx

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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How funny that Harlands/CRS take 14 lines to set out Option 1 that they haven't used in many years ........

 

....... and just 1 line to tell you what they'll REALLY do !

 

Safe to ignore 😂 😂


We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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