Funny HB - I was just on the same site! Thanks.
Re post - I have been helping friend with post, but I don't have legal power of attorney so can't represent via courts and friend couldn't (wouldn't??!!) deal with it from overseas. I don't even have a forwarding address or #. I rely on email communication
Don't leave it too late .....
a) miss a filing deadline & you may not be allowed to introduce the evidence
b) The courts don’t like “ambush tactics”
I suggest waiting until they either:
a) provide the SAR response, at which time
i) if that shows you were on suspension (with pay) they should withdraw!, or
ii) if it doesn’t show the paid suspension, highlight that they are missing the email(s) that show it .... again they should back down
b) if they don’t provide the SAR response and a filing deadline is approaching : highlight their lack of SAR response, and provide the evidence : that way you are sure the evidence gets put before the court (if it comes to it!) & you don’t look like you are trying to ambush them!
Alternatively, if you just want this “done & dusted” you could consider providing them with the info now, and encouraging them to withdraw “to save everyone time & money”?
Some update - I have informed the mediation as suggested and received a letter from court saying they'll be transferring it to local court on 30/10/19.
Yesterday I have received the attached,
I have not received any correspondence from them on the 19th Sept as stated on the letter
They have sent through "Reconstituted credit agreement"
Seems they had received this from Barclaycard in August but only just sent it through - is this a tactic?
Would welcome some feedback.
That's not to say a Firmware update over the 'net couldn't add that functionality later, to allow a remote OFF. There are issues with connectivity in some areas where they can't install them due to bad mobile signal, the meter uses an onboard SIM to connect so has no impact on a consumer's home internet.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!