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Boilerman

Funeral plan has been discountinued

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Hello all,

 

I bought a prepaid funeral plan from Pride Planning Trust through Prosperous Life.

I had a call from Pride Planning today saying my plan had been discontinued and did I want to upgrade for and extra £500.

I refused saying we had a contract between us and now you have breached the contract by informing me that my plan has been discontinued.

They offered to cancel and give me a full refund, without interest.

Can anyone offer me some advice and how I stand legally?

 

Thanks

Ken 

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you are entitled to 8% stat int from the date of each payment if THEY have cancelled as they have deprived you of previously investing that sum each month elsewhere.

 

dx

 


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But only if you were to issue a court claim......section 69 Interest 8% is only awarded at the discretion of the court.

 

http://www.legislation.gov.uk/ukpga/1984/28/section/69


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what is it you had paid for? If it was  a guaranteed funeral with it all laid out as to what you get for the money then they will be obliged to pay for a like for like plan elsewhere. You dont say how long ago or how much you paid in so be looking at costs very carefully.

If it was a contribution towards costs the you will only get back the money plus loss of interesta nd that wont be much on top. Their web site home page is a bit vague on what you get and I suspect deliberately so.

 

Now as it is supposed to be held in a trust you should be able to get a copy of the Annual Report. I read it as the Trust pays out the money and the funeral contarct is with Prosperous life so the trust doesnt have a say.

You need to dig deeper and clarify things

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