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hugo1963

car rental location charge

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Hello

i have just been charged on my credit card a location charge for my car rental from munich airport, i booked the rental on line with bookings.com/rentalcars.com, there was no mention of this on my agreement with rentalcars.com or confirmation from budget car rental. It was not explained to me at the airport, just added to my bill, amongst the confusion of foriegn language, people butting in, my rep talking helping her colleague on next desk.

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Sorry that you will have to be much clearer about this problem.

Have they billed you twice?

Did you not rent a car?

Is a location charge – the charge for rental?

What do you tell us the whole story in a chronological bullet pointed fashion so that we don't have to guess.


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All sorted thanks 

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Thank you for the update.

 

Can you tell us more about what happened to resolve this please? It could help someone else in the same position as you were.

 

HB


Illegitimi non carborundum

 

 

 

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Yes i rang up budget argued the fact that no such charges where on my original booking, i threatened them id be in touch with my credit card company, after a second call they knocked a day of the rental to compensate.

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Well done. 😀

 

HB

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Illegitimi non carborundum

 

 

 

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