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South West Water £4000 bill, sold property 2 years ago

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We owned a property which was sold 2 years ago.
The property was a rental, and we lived in it for about 1 year whilst renovating,

then after that it was empty as the mortgage company refused to allow us to rent it.


During the  year  we lived there SWW asked if we would like to reduce our bill by changing to a metre, so we said sure why not.
Soon after the normal bill of about £40 a month turned into £400 a month.
Turns out we had a leak, they told us it was on our side and we had 30 days to fix it.


It took us about 4 months to fix, as the pipe was on the downstairs neighbours property and they would not authorise our plumber to dig their garden up (fair enough, as it was a lovely garden!)
Eventually it was done, at a cost of £1000 to us, SWW said because it was not done within 30 days they would not reimburse us.

They sent us a bill for £1500 this was 7 years ago.
We told them to go away, and that it was ridiculous and we would argue in court with them.
We never heard anything else from them, and assumed they had realised how ridiculous they were being.

Fast forward 7 years later, and they sent a bill to a relatives address asking for £4000, saying it was for the period of June 2019-October 2019.

I just don't know what to do, we don't own the property anymore, and I don't feel that we should have to pay £4000.
After we moved out, the property was empty until sold, with the water turned off on our stop cocks.

 

Also this relative is frail and old and if a bailiff turned up she would be so scared (although it is a bill not a summons at this point)

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not your problem

you don't live there nor own it and can prove so.

 

dx

 

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 Thank you dx

I am mildly freaking out, just cos I am 8 months pregnant, and don't want to be dealing with these numpties again.

 

At the time it was all happening, we offered them £480 which was the amount for a year before the metre was fitted and tehy refused.

 

We told them we would contact the ombudsman (never did), and to not contact us again.

Just so peed off that they have decided all these year later to chase us

 

Should we ignore, or write 'Not know at this address' and post back to them ?

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you say this is a new bill for use from June 2019-October 2019

not your problem.

 

if its for the old bill

its statute barred now.

 

dx

 

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Thank you dx

 

I guess they have just kept rolling the amounts over and over, and then said it is for this bill period.

Which surely is not legal in of itself.

 

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they cant do that

is it SWW or shumans chasing?


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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It is just a normal SWW bill, as if we still live there or own it.

MAybe they are just trying it on !

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write and tell them you moved out in date .

 

dx

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

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As part of the process of changing from an unrestricted supply to a meter, the water company are supposed to check for leaks. The get the house occupier to turn off all taps etc and then see if water is still being used. 

 

I know when I enquired with Wessex water, that this was their process and they would not swap to a meter, If there was a leak occurring. Then it would be necessary to fix the leak,  before the meter work could be rescheduled.

 

I wonder whether SWW noted an error and therefore they have not taken this to Court when they could have.

 

As dx says, you need to write back confirming where you live now and that the address xxxxxx  was sold on xxxx date..  If you have not paid or admitted to a debt within the last 6 years, tell them it is now statute barred under limitations act and they should cease writing to you. State that you are vulnerable, as you are within a month of giving birth.

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We could do with some help from you.

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Thanks UncleB

 

We don't actually have an address at the moment, we use the relatives as correspondence.

We move around alot and have just come back to the  area to have our baby, and then we will be off again.

Should I continue using the relative as correspondence ?

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Your relatives address is probably on your credit record.

 

If you have no alternative address, then you have no real choice.

 

Are you always in the UK or are you resident abroad for periods ?


We could do with some help from you.

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 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Hi UncleB

 

We are always in the UK.

Will be in an airbnb for the next month and a half, then back in our RV when the baby is born.

I am a bit wary of writing to them, what if they try and get us to admit liability - can they do that ?

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no.

just send them a letter co. an address you'll know someone will tell you about any letters

 

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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