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Gambit937

Cancelling DW fitness membership

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Just looking for a bit of advice after spending 30+ minutes at my gym trying to resolve an issue. 

 

About 2 months ago I advised my gym that I was moving countries and would need my gym membership to end on the 4th Nov.

Was told by staff to cancel on the 3rd or 4th October and there would be no further payments required after the October payment.

Went in to cancel today but I was informed my earliest cancellation date is the 30th Nov and I would have to pay for Nov regardless,

tried to explain the situation that I was closing my bank accounts etc so they wouldn’t be able to take the Nov payment but the manager just walked off. 

 

What happens if the Nov payment doesn’t go through?

I plan on returning to the U.K. after 2 years, so I’m worried I’ll return to a lot of debt collection issues!

 

Very unhappy they want me to pay for a month of membership when I won’t be in the country as it goes against what they advised before but I’m not sure what else to do

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ignore them

stuff and all anyone can do to you.

 

dx

 


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Hi Gambit and welcome to CAG

 

We need to know approx what day the DD was paid each month so we can give you best advice.

 

Don't bother arguing with the gym staff about this - they are simply not interested.

 

And whatever happens this will not cause problems for your credit history when you return to the UK.


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