"In order to lay this matter to rest , I ask you to account in detail why you consider you are entitled to retain the full amount of fees, and if this fully reflects your administration losses by refusing to accept out dog .If this retention of fees reflect your costs , please supply a breakdown of those costs. Also evidence you were not able to fill the vacated place .
To be clear , do not refer back to your terms and conditions , I have explained previously that Consumer Rights Act ,Part 2 Unfair Terms over rules them .
I await your considered reply within 14 days . If I receive no reply or unsatisfactory reply . My next communication will be a letter before action , followed by action in the County Court ."
Update: I have done as Eric suggested, however have had no response yet from courts.
Good news is that I received a letter from CEL last night and it states that the claimant discontinues proceedings for the whole of this claim!
Looks like they got a bit scared of the bill I will double check with courts today to ensure this is true.
Again, this is 2/2 cases I have won against CEL with CAG help!!!! Thank you to everyone involved and I have one more to fight!