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    • I only just signed up to vote, I have never voted before, but I've never had a problem accsessing my credit file in previous years, it's like it's just been deleted?    Here's a message from another credit check place I found.   I have just moved in the last month but my bank account, new address etc are all up to date and I literally called everyone when I moved, internet, electric, gas, mobile contract, bank, everyone on the day I moved here,   When trying to get my credit report I use my new and previous addresses.   Here's a message I got ...... Why have I been unable to access my Credit Report? When completing the authentication process for access to your credit report, you will have received one of the following in-product messages to indicate why you have not received access: Thin File This means there is currently not enough credit history information held in your TransUnion file for us to produce a credit report. You can find out more about how to build your credit history in our guides. Not Found If you have not been found by TransUnion, this does not necessarily mean you do not have enough credit history or that you have poor credit history. This simply means that with the details you have provided, TransUnion have been unable to accurately match you to a credit file. Check over the details you have entered and make sure all financial accounts are up to date. If you notice that your Date of Birth, Name or Address have been filled in incorrectly, you can update this information on your account and this will initiate a new search with TransUnion to locate your credit data. Please note, a new search will only be initiated if you change your Date of Birth, Name or Address. Therefore, if you have since updated your information with public bodies or your financial accounts to match your current account information, we will be unable to initiate a new search and you may need to close your account and re-register. Failed If you have failed the authentication process then unfortunately we have been unable to provide you with your credit report. As per TransUnion policy, we are only able to provide customers with two attempts to access their credit file data, after which they will be unable to access their data through our service or receive a TotallyMoney credit report.  
    • I was going to suggest cooperating with her over the letter copies so as to look good in court, but on further consideration BazzaS & SuperVillain are right.   However, to make it easy for the judge and to show her up in court I would tweak the letter and add that this is the third time you've asked so that the expert can be "jointly instructed" and you are anxious to move things on as the two of you are already beyond the court's deadline.    You are writing to her but in a certain sense you're writing "to" the judge and what you are writing needs to be concise and follow the court's instructions - unlike her gibberish.  
    • Is there still chance to submit my defence as it is the 20th final date for submission?
    • you should have entered nothing.   this is why its so important to read instructions and other like threads carefully.    
    • As per 'post 20' you mention you do not file a defence so I entered defence to follow, should I have left blank??
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jamieleeuk

Thomas Cook - Delayed flight compensation

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Afternoon,

 

Firstly, a bit of a shocker nobody stepped in to help.  Surprised as the repat costs will surely outweigh the short-term investment required to remain solvent.  UK Gov could then have at least mitigated public anger at bailing out a plc as they'd at least have some 'skin in the game'.

 

Rather guiltily on to my question if anyone knows where I can turn to - or if I can turn anywhere for that matter.

 

On August 13th I was supposed to fly to Mexico from Manchester but ended up with a 25 hour delay.  When we arrived in Mexico the following day, we submitted the flight delay claim.  On 9th September they responded to say a BACS payment has been authorised for £2,120 (four of us travelling) and would take up to 28 working days to reach the account.

 

I'm guessing now TC have entered administration that payment probably won't be coming now so wondered if there was somewhere else to turn to to claim the compensation.  I have googled my predicament and the links are all to do with 'what to to in the event your airline goes bust before your holiday'.

 

Thanks lots

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I should imagine your only option now is to register with the official receiver as a creditor.

 

Whether you’ll get anything back is another matter, and most probably not the answer you we’re looking for.

 

Sorry.

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Thanks Zoltron.

 

I suspect you’re right.  Thanks for the direction.

 

crappy situation for those worse affected 😢

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9 hours ago, jamieleeuk said:

I suspect you’re right.  Thanks for the direction.

 

crappy situation for those worse affected 😢

 

Indeed a crappy situation for everyone, those currently on holiday, those who are being kicked out of hotels, those who have had holiday and wedding plans trashed, and those like yourself who are owed money from either Gift Cards or an EU261 claim.

 

Not to mention the staff at Thomas Cook. The Executives are to blame for this mess, the ones who are paid hundreds of thousands of pounds a year and are supposed to have the business acumen to run a business successfully.

 

You couldn’t make this rubbish up that this company went under with multi billion pound debts.

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Here's a link to the CAA website about what is possible if you haven't travelled yet. They mention ATOL, travel insurance or a refund by your credit card issuer or bank.

 

https://thomascook.caa.co.uk/customers/if-you-have-a-future-booking-and-have-not-traveled-yet/

 

HB


Illegitimi non carborundum

 

 

 

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That webpage is indeed for people who haven't yet traveled, HB.

 

The OP here has traveled, was entitled to 'delay compensation',  but will now have to lodge their claim for the monies owed with the administrator, and will get whatever 'pennies in the pound' sum that gets shared between the unsecured creditors :(

 

If the OP paid by credit card, they should also investigate a S.75 claim for "service delivered, but not as expected", in case the CC company  will grant the compensation, (as if the OP was suing Thomas Cook for the sum promised but not provided in compensation, and adding the CC company as a joint defendant ......)

 

I don;t know if the CC Co. will 'go for it', but it might be worth a try, and leaves the OP with the full compensation and the CC Co. with whatever share they can get from the liquidation

Edited by BazzaS

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Thank you for the correction, Bazza. I've no idea why I thought the OP was yet to travel.

 

Apologies but maybe it will help someone else.

 

HB


Illegitimi non carborundum

 

 

 

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Your minds work in ways I could only hope to achieve one day!

 

thanks for your responses, much appreciated 

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