Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Family Money Savers Ltd acting as agent for KFCL wanting fees - **WON**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1643 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hindsight is a wonderful thing.

I know now to not use CMC's

 

7 years ago I was very ill, very much in debt and not able to deal with anything myself.

 

What started as a friendly call re PPI (cold call is the correct term)

I was persuaded to allow a chap to call the next evening to discuss making PPI enquiries on my behalf.

 

He was quite pushy and to get rid of him by 9.45pm  I signed blank forms with 'x' on the places to sign.

Foolish as hell and some will say I deserve all I had coming.

When you are depressed you do dumb things.

 

Heard nothing for 6 & half years until last week.

A big fat letter from Barclays upholding my PPI claim which had gone to the Ombudsman (news to me) and enclosing all the waffle and finally at the end a cheque for £3659.20 and advising that £454.85 was taxed - this I can reclaim as I don't pay tax currently.

 

Today I received a letter which is making me laugh

- it is from Family Money Savers Ltd acting as an agent for Key Financial Claims Ltd the firm that originally contacted me.

 

Firstly I now know KFCL has gone into liquidation which I would expect to null and void my "contract" .

More importantly I do not recall giving Family Money Savers  my signed permission to continue on my behalf.

 

They state they have been appointed to collect the fees now due - £987.37 (24% incl vat). 

I checked the insolvency records and can see no details of them being appointed in this capacity by the Liquidators.

I believe all liquidation action was completed this March 2019.

 

I do know that the same Director names are on Companies House for both companies.

Coincidence  - methinks not as further web browsing confirmed.

 

Based on the premise that I see no evidence of either my approval via Data Protection for them to act on my behalf (no signature) or the fact that the original CMC

- Key Financial Claims Ltd went into liquidation,

should I accept this demand for fees for work allegedly carried out over 6 and half years ago?

I'm new here  -  be kind.

 

Izzy831 🀄

 

Link to post
Share on other sites

Start off by sending them an SAR in order to get information about your entire involvement and what you signed up to. When you get that information, come back here.

6 1/2 years sounds an awful long time

  • Thanks 1
Link to post
Share on other sites

the business and assets of Key Financial Claims were bought out of administration on a going-concern basis on 10 December 2015 by connected company Family Money Savers (FMS) for an initial payment of £30,000.

 

addition, the company is due to receive 10 per cent of FMS' revenues from Key Financial Claims' pipeline and 25 per cent of FMS' own revenues of which the company previously received 15 per cent.

………..

 

 

pers i'd ignore them.

 

  • Thanks 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Googled it and Family Money Savers purchased the assets of Key Financial Claims, there’s also threads confirming that they have acted as agents of Key. 

 

A firm going into liquidation does not nullify a contract so whether or not you owe the money will depend on when the offer of compensation was made.

 

I would call them in the first instance to question it, all CMCs have to record all calls now, and you can make the subject access request over the phone. The fact that it’s taken 6 and a half years doesn’t make the contract invalid. 

  • Thanks 1
Link to post
Share on other sites

please don't call them.

write if you must do anything.

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Well surprise surprise Family Money Savers called me this morning demanding their fee. I politely acknowledged I have received their request but require some questions to be answered (in writing).

 

I have made a SAR and asked for confirmation that the Liquidator has asked them to act as agents. 

 

The offer for compensation was only received a week ago. Prior to that I had had zero contact or information until the Fee demand was received this week.

 

As you can tell - I am much more able to deal with this now than I was 7 years ago. I intend to give it a go as it's the same people just Company hopping as far as I can tell - all the perks but none of the owning up to failed CMC's. 

Link to post
Share on other sites

Further to the call this morning I have just had a call from the company stating they did not meet their customer standards and so will not be pursuing the fee.

 

Wow.

 

Thanks for your helpful guidance, I will still await the SAR just to be sure. Usually if something sounds/looks too good to be true.....

 

I wonder if the 6 and a  half year silence had any bearing?

Link to post
Share on other sites

  • dx100uk changed the title to Family Money Savers Ltd acting as agent for KFCL wanting fees - **WON**
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...