Family Money Savers Ltd acting as agent for KFCL wanting fees - **WON**

[izzy831]

Hindsight is a wonderful thing.

I know now to not use CMC's

 

7 years ago I was very ill, very much in debt and not able to deal with anything myself.

 

What started as a friendly call re PPI (cold call is the correct term)

I was persuaded to allow a chap to call the next evening to discuss making PPI enquiries on my behalf.

 

He was quite pushy and to get rid of him by 9.45pm  I signed blank forms with 'x' on the places to sign.

Foolish as hell and some will say I deserve all I had coming.

When you are depressed you do dumb things.

 

Heard nothing for 6 & half years until last week.

A big fat letter from Barclays upholding my PPI claim which had gone to the Ombudsman (news to me) and enclosing all the waffle and finally at the end a cheque for £3659.20 and advising that £454.85 was taxed - this I can reclaim as I don't pay tax currently.

 

Today I received a letter which is making me laugh

- it is from Family Money Savers Ltd acting as an agent for Key Financial Claims Ltd the firm that originally contacted me.

 

Firstly I now know KFCL has gone into liquidation which I would expect to null and void my "contract" .

More importantly I do not recall giving Family Money Savers  my signed permission to continue on my behalf.

 

They state they have been appointed to collect the fees now due - £987.37 (24% incl vat). 

I checked the insolvency records and can see no details of them being appointed in this capacity by the Liquidators.

I believe all liquidation action was completed this March 2019.

 

I do know that the same Director names are on Companies House for both companies.

Coincidence  - methinks not as further web browsing confirmed.

 

Based on the premise that I see no evidence of either my approval via Data Protection for them to act on my behalf (no signature) or the fact that the original CMC

- Key Financial Claims Ltd went into liquidation,

should I accept this demand for fees for work allegedly carried out over 6 and half years ago?

I'm new here  -  be kind.

 

Izzy831 

 

[BankFodder]

Start off by sending them an SAR in order to get information about your entire involvement and what you signed up to. When you get that information, come back here.

6 1/2 years sounds an awful long time

[dx100uk]

the business and assets of Key Financial Claims were bought out of administration on a going-concern basis on 10 December 2015 by connected company Family Money Savers (FMS) for an initial payment of £30,000.

 

addition, the company is due to receive 10 per cent of FMS' revenues from Key Financial Claims' pipeline and 25 per cent of FMS' own revenues of which the company previously received 15 per cent.

………..

 

 

pers i'd ignore them.

 

[Freedomrider]

Googled it and Family Money Savers purchased the assets of Key Financial Claims, there’s also threads confirming that they have acted as agents of Key. 

 

A firm going into liquidation does not nullify a contract so whether or not you owe the money will depend on when the offer of compensation was made.

 

I would call them in the first instance to question it, all CMCs have to record all calls now, and you can make the subject access request over the phone. The fact that it’s taken 6 and a half years doesn’t make the contract invalid. 

[dx100uk]

please don't call them.

write if you must do anything.

[izzy831]

Well surprise surprise Family Money Savers called me this morning demanding their fee. I politely acknowledged I have received their request but require some questions to be answered (in writing).

 

I have made a SAR and asked for confirmation that the Liquidator has asked them to act as agents. 

 

The offer for compensation was only received a week ago. Prior to that I had had zero contact or information until the Fee demand was received this week.

 

As you can tell - I am much more able to deal with this now than I was 7 years ago. I intend to give it a go as it's the same people just Company hopping as far as I can tell - all the perks but none of the owning up to failed CMC's. 

[izzy831]

Further to the call this morning I have just had a call from the company stating they did not meet their customer standards and so will not be pursuing the fee.

 

Wow.

 

Thanks for your helpful guidance, I will still await the SAR just to be sure. Usually if something sounds/looks too good to be true.....

 

I wonder if the 6 and a  half year silence had any bearing?